Vaccum does not charge

I have 2 vacuums cleaners. This week both vacuum cleaners will be hold a charge. The vacuums are charged for a day and one vacuum shows 3 lines. When I start vacuuming it only last several seconds that it does not work. The other vacuum does not show the 3 green lines after charging it for a day. Can this problem by solved or after a year these vaccums are useless. This was a gift from my daughter. Sherry
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ID
#3057896 Review #3057896 is a subjective opinion of poster.
Location
Bethlehem, Pennsylvania

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Promised filter not arrived

Update by user Sep 01, 2021

Still no filter or contact.

Update by user Sep 01, 2021

Still no contact. Waste of time.

Original review posted by user Aug 02, 2021
Free spare promised filter not arrived. No communication from Dibea. Why bother offering if not willing to complete the promise.
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ID
#2733376 Review #2733376 is a subjective opinion of poster.
Location
Coventry, England

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