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Diane Von Furstenberg

Diane Von Furstenberg

www.dvf.com
What is your customer experience with Diane Von Furstenberg?

Diane Von Furstenberg Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Diane Von Furstenberg has a 1.0 star rating from 1 customer review, with 100% unfavorable sentiment; consumers report high price level, limited sizes, and widespread dissatisfaction.

Positive Feedback

Shoppers note small sizes and appealing styles; some express brand loyalty in Diane Von Furstenberg reviews despite service issues.

Negative Feedback / Risk Areas

  • Repeated customer complaints about shipping delays and missing orders.
  • Poor customer service responsiveness and refund handling.
  • Discontent with discounts and special offers given the high price level.

Key Takeaways for Future Customers

  • Expect potential shipping and refund issues; verify order tracking and policies.
  • Contact customer service early and document communications about returns.
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Sherri M Pgr

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Verified Reviewer

Didn't get my order

It's been 2 months I still haven't got my package it's been 2 months like where is my stuff I want to cancel it

Loss:
$62

Preferred solution: Full refund

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Anonymous
map-marker Cairo, New York

Overnight shipping of a particular dress

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AI Highlights
  • No one answered my call; please call today.
  • Phone number provided: 518-694-****.
  • I love your clothes but have not received service yet.

No one answered my call. I supplied my phone number can someone please call me?

Now you want 100 syllables. OK, my phone number is 518-694-****. I would appreciate a call today if possible. Thank you very much.

I love your clothes.

So far Im not getting any service. But I have faith :-) Marillyn

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Martine V Xdi

Problem with customer service

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Customer service does not reply to my mails any more. I oayed for two dresses and only one was refunded while they arrived both back at their warehouse same day

Loss:
$386
Pros:
  • Small sizes
Cons:
  • Wrong fit

Preferred solution: Full refund

User's recommendation: Be carefull

View full review

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