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Diamond Valley Federal Credit Union

Diamond Valley Federal Credit Union

www.diamondvalleyfcu.org
What is your customer experience with Diamond Valley Federal Credit Union?

Diamond Valley Federal Credit Union Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Diamond Valley Federal Credit Union has a 3.0 star rating based on 1 customer review. Consumers are mostly neutral, reviewers value the Website and Customer service, and the price level is medium.

Key Takeaways for Future Customers

  • Check Diamond Valley Federal Credit Union reviews for recent experiences before joining membership or using services.
  • Expect average pricing and attention to website and service features when researching accounts.

Negative Feedback / Risk Areas

  • Customer complaints report difficulty obtaining refunds for pending transactions and dropped calls during support calls.

Positive Feedback

Users cite the website and customer service as the most valued aspects despite mixed experiences.

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Media from reviews

Diamond Valley Federal Credit Union - Overpaid and need to get my money back and cancel...
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Overpaid and need to get my money back and cancel the order

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AI Highlights
  • - Pending transaction around $200; please refund to my account and cancel.
  • - Multiple calls attempted; automated message cited high volume.
Diamond Valley Federal Credit Union - Overpaid and need to get my money back and cancel...
Contains 1 confidential file for company representatives

I need to get my money back and cancel the last transaction that is pending of 2 hundred and something dollars ; I called them before and they hang out on my 4 times , last time there was a machine saying they were specting a high volume of callers and said good bye to me , so I want my money back to my account and cancel that transaction. Please.

Loss:
$240

Preferred solution: Full refund

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