Diamond Supply Company
Diamond Supply Company Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating based on 3 customer reviews; consumers are mostly dissatisfied. Reviews repeatedly report long shipping delays, orders not fulfilled, and unresponsive customer service; price level is reported as high.
Key Takeaways for Future Customers
- Check Diamond Supply Company reviews before ordering to confirm current shipping reliability.
- Expect slow or no email/phone support and possible delays on order updates.
Negative Feedback / Risk Areas
- Frequent customer complaints about orders not shipping and stopped communication.
- Reports of partial shipments, canceled orders, and difficulty obtaining refunds.
- Poor customer service response and high price complaints.
Positive Feedback
Customers note the clothing itself is good in quality despite service and fulfillment issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating based on 3 customer reviews; consumers are mostly dissatisfied. Reviews repeatedly report long shipping delays, orders not fulfilled, and unresponsive customer service; price level is reported as high.
Key Takeaways for Future Customers
- Check Diamond Supply Company reviews before ordering to confirm current shipping reliability.
- Expect slow or no email/phone support and possible delays on order updates.
Negative Feedback / Risk Areas
- Frequent customer complaints about orders not shipping and stopped communication.
- Reports of partial shipments, canceled orders, and difficulty obtaining refunds.
- Poor customer service response and high price complaints.
Positive Feedback
Customers note the clothing itself is good in quality despite service and fulfillment issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Impossible to contact
- - Emails and calls went unanswered.
- - Order over $400 and the delivery address was not changed.
- - Loyal customer for 10 years; won't shop there again.
They have me into a nightmare, never answer my multiple emails and even more impossible by phone. Placed an order for more than $400 and needed help changing the delivery address because Im moving out of state and NOTHING happened. Was a loyal costumer for more than 10 years and I will never go again with them.
- Good clothing
- Nk costumer service
Preferred solution: Deliver product or service ordered
User's recommendation: Dont ever buy!!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerResolved: Item has not shipped
The order was delivered nearly 10 weeks after the order was placed. No other contact from the company.
Company resolved the issue.
I have not received any information regarding my order. It has been 6 weeks, past the 3-5 weeks mentioned in their email confirming my order.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHaven't received my order
I been sending emails on my order and tried calling but nothing has changed or received any updates this is a disappointment
Preferred solution: Full refund
Kansas City, Missouri
Scammers
They will take your money and never finish the orders. Sent me 3/4 shirts I ordered and told me that the other was coming soon and just stopped communicating and robbed me
User's recommendation: Don’t shop here
Mckinney, Texas
Diamond supply co fraud
They aren't shipping people's orders it's been 5 months they stopped responding to people but keep taking orders. it's fraud.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Buena Park, California
Order canceled did not ask
- - Asked to switch to small; small was out of stock.
- - Cancellation offered; I declined due to medium stock.
- - Order was canceled; medium is now out of stock.
I ask if the could send me a small instead of medium and the answered saying small was out of stock would I like to cancel. I said no since medium was also now almost out of stock.
They never replied to me saying no and canceled my order and now medium is also out of stock. They have the worst customer service and response time.
User's recommendation: Hope that you don’t have a issue cause they won’t fix it.
Shipping issue
- - Order placed 6/23; no shipping update by 8/8.
- - About 7 emails to the company; no response.
- - BBB is the only path to progress.
I placed an order on 6/23, it is currently 8/8, I have yet to be updated about my shipping. I havent been able to get ahold of the company by email, which is apparently their only way of communication.
When I called the store, I was told to email them. I havent received a response despite sending about 7 emails over this span.
Extremely terrible customer service, the only way Ive been able to get anything done is through the BBB. Do not recommend.
- Good clothing
- Terrible customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t order from Diamond
Companies Similar to Diamond Supply Company
Diamond Multimedia
“Diamond wireless sold me stolen electronic products... Diamond wireless sold me stolen electronic...“
PREVIEWSworld
Diamond Aircraft
London rag
“ot I saw a pair of shoes that I wanted that was not in stock. I emailed customer service to see if I can...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation
Same thing what happen to me. I Ordered 2 different sizes for Mistery box and they only sned me one!
I been waiting for 8 weeks now! No response on my Emails!