Diamond Supply Company
Diamond Supply Company Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Diamond Supply Company has 1.4 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good clothing.
Cons: Nk costumer service, Terrible customer service.Recent recommendations regarding this business are as follows: "Dont ever buy!", "Don’t shop here", "Hope that you don’t have a issue cause they won’t fix it.", "Don’t order from Diamond".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Diamond Supply Company has 1.4 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good clothing.
Cons: Nk costumer service, Terrible customer service.Recent recommendations regarding this business are as follows: "Dont ever buy!", "Don’t shop here", "Hope that you don’t have a issue cause they won’t fix it.", "Don’t order from Diamond".
Most users ask Diamond Supply Company for the delivery of goods as a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Impossible to contact
They have me into a nightmare, never answer my multiple emails and even more impossible by phone. Placed an order for more than $400 and needed help changing the delivery address because Im moving out of state and NOTHING happened. Was a loyal costumer for more than 10 years and I will never go again with them.
- Good clothing
- Nk costumer service
Preferred solution: Deliver product or service ordered
User's recommendation: Dont ever buy!!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerResolved: Item has not shipped
The order was delivered nearly 10 weeks after the order was placed. No other contact from the company.
Company resolved the issue.
I have not received any information regarding my order. It has been 6 weeks, past the 3-5 weeks mentioned in their email confirming my order.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHaven't received my order
I been sending emails on my order and tried calling but nothing has changed or received any updates this is a disappointment
Preferred solution: Full refund
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Kansas City, Missouri
Scammers
They will take your money and never finish the orders. Sent me 3/4 shirts I ordered and told me that the other was coming soon and just stopped communicating and robbed me
User's recommendation: Don’t shop here
Mckinney, Texas
Diamond supply co fraud
They aren't shipping people's orders it's been 5 months they stopped responding to people but keep taking orders. it's fraud.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Buena Park, California
Order canceled did not ask
I ask if the could send me a small instead of medium and the answered saying small was out of stock would I like to cancel. I said no since medium was also now almost out of stock.
They never replied to me saying no and canceled my order and now medium is also out of stock. They have the worst customer service and response time.
User's recommendation: Hope that you don’t have a issue cause they won’t fix it.
Shipping issue
I placed an order on 6/23, it is currently 8/8, I have yet to be updated about my shipping. I havent been able to get ahold of the company by email, which is apparently their only way of communication.
When I called the store, I was told to email them. I havent received a response despite sending about 7 emails over this span.
Extremely terrible customer service, the only way Ive been able to get anything done is through the BBB. Do not recommend.
- Good clothing
- Terrible customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t order from Diamond
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Same thing what happen to me. I Ordered 2 different sizes for Mistery box and they only sned me one!
I been waiting for 8 weeks now! No response on my Emails!