Diamond Parking
Diamond Parking Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Diamond Parking has a 1.3 star rating from 4 reviews with overall dissatisfied sentiment citing high fees, confusing signage, and poor app and customer service experiences.
Key Takeaways for Future Customers
- Check signage and payment options before parking and read Diamond Parking reviews to avoid surprises.
- Have backup payment plans and expect limited on-site payment methods when using the app.
Negative Feedback / Risk Areas
- Misleading signs and sudden high fines are frequent Diamond Parking customer complaints.
- App reliability and online dispute responses are poor, complicating billing and refunds.
- Reports of aggressive enforcement and unsatisfactory customer service interactions.
Positive Feedback
Some reviewers note convenient locations that could keep repeat customers if signage, app, and service improve.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Diamond Parking has a 1.3 star rating from 4 reviews with overall dissatisfied sentiment citing high fees, confusing signage, and poor app and customer service experiences.
Key Takeaways for Future Customers
- Check signage and payment options before parking and read Diamond Parking reviews to avoid surprises.
- Have backup payment plans and expect limited on-site payment methods when using the app.
Negative Feedback / Risk Areas
- Misleading signs and sudden high fines are frequent Diamond Parking customer complaints.
- App reliability and online dispute responses are poor, complicating billing and refunds.
- Reports of aggressive enforcement and unsatisfactory customer service interactions.
Positive Feedback
Some reviewers note convenient locations that could keep repeat customers if signage, app, and service improve.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Misleading
- - The sign advertised two hours for five dollars.
- - Payment was only via an app that charged $7.01.
- - The price did not match the advertised rate.
A parking lot in front of Sacred Heart Hospital had a sign saying two hours of parking for five dollars. The only way to pay for parking was with the app, which required $7.01.
There is no way to pay any other way. The prices need to match what is advertised.
Preferred solution: Fix the app to match the sign
User's recommendation: Avoid this lot
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHarassment
Discriminatory/stalking practices against people of a protected class. Have witnessed discrimination against people of color and disabled people, use gaslighting/mental abuse tactics to intimidate.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTarnished the beginning of our family vacation
- - The Lodge at Mountain Village, Park City, UT; four nights cost over $5,000.
- - Citation issued for parking pass; no grace period; Diamond unhelpful.
Within 5 minutes of arriving at our condo rental at The Lodge at Mountain Village, Park City, Utah, which cost us over $5,000 for four nights, enforcer/checker #16972 issued a citation without any grace period that would allow us to retrieve the parking pass from inside the rented condo four floors up.
Diamond parking services is inappropriate and out of line causing me to spend my first hour of vacation dealing with their nonsense both by speaking with their telepone service representative Sonny who could not immediately resolve my dispute then forcing me to generate an email.
I asked them to call me and apologize for the stain they placed on my well deserved vacation.
No surprise, they have not.
Very annoyed
User's recommendation: Avoid
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerParked for less than a min. I was in my car while ticket applied to my window
Guy drove away without an explanation or letting me explain.
I was in the driver's seat while yellow envelope was applied to my windshield ofy cardont
- To keep me and many customers returning
- Loose lots business and reputation
Preferred solution: Full refund
User's recommendation: Don't park at Diamond parking
Seattle, Washington
Trying to pay for parking
The signage at your Bainbridge Island is confusing and gives the wrong information about how to pay online.
User's recommendation: Better signs needed
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Olympia, Washington
Shady signage and then astronomical parking fees
- - Sign says parking for bank patrons, weekends/holidays exempt.
- - Small print requires payment first.
- - 15 minutes led to a $36.50 ticket, threat of $66.50.
In Olympia, WA at US Bank, the Diamond Parking sign says in big letter that the parking is just for bank patrons, except for Saturdays, Sundays and Holidays. Then, in very small print you can't see, it says that you must pay first.
I was from out of town and just parked there briefly to go into a store around the corner. I was gone 15 minutes and had a ticket on my car for $36.50. With a threat to increase it to $66.50 unless it was paid in 15 days. I had to search around to see where their payment box even was.
Then on their website it has a drop-down list for disputes, and of course there are only options to choose that don't fit this situation. It was very shady business practices to lure people in and then charge them a high fee. I'm disappointed in Diamond Parking and US Bank.
I won't use either ever again. If I could rate them a zero I would.
- Sneaky signage and high fees
Preferred solution: Price reduction
User's recommendation: Do not park at Diamond Parking at US Bank in Olympia, WA
Predatory parking
I had a ticket before I could get their app to work and they don't respond to email disputes. And then charge an extra dollar for handling when you pay online.
- Difficult app
- Sneaky signage and high fees
Preferred solution: Let the company propose a solution
User's recommendation: Take an uber, or walk.
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