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Diamond Nexus

Diamond Nexus

www.diamondnexus.com
What is your customer experience with Diamond Nexus?

Diamond Nexus Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Diamond Nexus has 1.6 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "I won't recommend this company to anybody", "Don’t buy!".

  • Review authors value the most Discounts and Special Offers. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.

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Media from reviews

Diamond Nexus - Broken diamond
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Anonymous
map-marker Neversink, New York

I didn't receive my order of a diamond earrings that im paying for

I never received my order of diamond earrings and I'm paying for it I've called before with no resolution to my problem. My name is Jerome Simmons 115-4* ***st.street St.Albans New York 11412 phone #718-200-**** the product was ordered with Affirm

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User's recommendation: I won't recommend this company to anybody

Vanessa C Hkv

Broken diamond

Diamond Nexus - Broken diamond

I have tried contacting nexus diamond multiple times and i have yet to receive a call back or email back. Im ready to take my issue to social media.

I have a diamond ring that the DIAMOND is broken!!! Im heartbroken!!!

The diamond ring is supposed to be as strong as a real diamond. Im a SAHM i dont do anything physical with my hands this ring should not be cracked!!!

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Loss:
$2
Pros:
  • Pretty

Preferred solution: Replacement

User's recommendation: Don’t buy!

Shivani Shakya

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Haridwar, Uttarakhand

Item missing

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Diamond Nexus - Item missing
Diamond Nexus - Item missing - Image 2
Diamond Nexus - Item missing - Image 3
Diamond Nexus - Item missing - Image 4
Diamond Nexus - Item missing - Image 5
Contains 3 confidential files for company representatives

My item is missing concern about nexus pure DRIFT 4 COPPER + ALKALINE 14 L RO+ UV + UF + TDS Water Purifier/Order id OD221833****7395****.

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Anonymous
map-marker Tampa, Florida

Misleading Purchase

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Bought a beautiful "lab-created" diamond, to find it was nothing more than an over priced CZ. I Ordered size 7.75, yet they sent 6.25.

Took it to the jewelers to have sized at 120.00, then contacted them about it. Was told I voided the warranty by doing so and that I should have contacted them. Explained it took over 5 weeks to get my order and didnt want to wait another 5 weeks. They offered to send me a replacement, but after finding it was a CZ, i returned it.

They refunded my money MINUS a restocking fee.

It ended up costing me over 200.00 for a ring I DONT have. They mislead consumers into believing they are lab created when in fact, they are nothing more than very over priced CZ, which the email I received from customer service admitted they WILL turn cloudy in time.

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Reason of review:
Pricing issue

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