Unclaimed
Diamond Foods Reviews
5
CLAIMED LOSSES
9
TOTAL REVIEWS
Diamond Foods Reviews
New Reviewer
Bad Walnuts
I have used nothing but diamond walnuts for years when baking. Sadly, the last 2 years, the product has gone down hill. The walnuts smelled and tasted awful. What a waste of money and time, and I will not be purchasing them again.
User's recommendation: Buy a different brand.
ID
Location
Kingston, Pennsylvania
New Reviewer
I Purchased two packs of Emeril honey glaze cashews peanuts. They didn’t look anything like the label which displayed whole honey glazed cashews.
Problem with honey-glazed cashews in both bags that I purchased being crushed.
User's recommendation: Fix this problem.
1 comment
ID
Loss
$5
Preferred solution
Let the company propose a solution
Bad product
Bought 4 8oz pkgs. 2 walnuts, 2 pecans. walnuts were ok but pecans were dark & bitter. Threw pecans out after becoming frustrated that your company couldn't be reached. In view of the fact that many older people are not computer literate, the company should be able to report a problem by phone.
ID
Location
Jacksonville, Florida
New Reviewer
Please address this issue
All o the Diamond walnuts I have bought in the past year were rancid. Are you aware of your rancid nuts? Are you addressing the issue?
ID
Cons
- Are all rancid lately
Reason of review
Bad quality
New Reviewer
Shell in walnuts- hurt tooth
Eating handful of nuts, bit onto piece of shell. That should not happen. Hurt tooth.
ID
New Reviewer
"BAD" Customer Service
Twice in the past 5 years I emailed Diamond Walnuts about poor quality bagged walnuts. Both times I received a response back that the item would be replaced but never was. Now I am discussed every time I hear "Diamond Walnuts" or see a bag in the store.
ID
Review about Walnut from Okolona, Kentucky
I was very upset I found a lot of shells in my last bag and Iwoulld like a coupon for a new bag, l was really upset because i was making Christmas cookies for gifts,and now i have to stop,and i don't drive,and my husband is to sick to take me back to the store,and i want you to email me,
ID
Location
Okolona, Kentucky
Reason of review
Not as described/ advertised
Diamond Walnuts-Quality lacking BigTime
Been a big fan of Diamond Walnuts for years and recently noticed that the quality of their nuts is horrible. What do they come from China now! The price is very high to pay for garbage. Hope they get their act together soon.It's time consumers send a message to food companies, either give us a good product at a good price or go out of business. We are what we eat and it's time we demand only the best from anyone who is going to feed us. I will not buy this product anymore and hope others will do the same!!!!
1 comment
ID
Location
Clark, New Jersey
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New Reviewer
Unacceptable quality of Diamond nuts
The last 4 times I bought Diamond nuts (3 times walnut pieces, once almonds), they were bitter and rancid. This was over a period of a few months at 3 different supermarkets. The packages were all w/i their sell by date. During that same time frame I got a few packages of generic nuts and they were good, so I know that I do not have a problem w/ my taste buds. It is possible that the regional distributor does not store them properly and that all the supermarkets, though under different ownership, got them from the same warehouse. Diamond customer service offers coupons to recompense, but I refused them as I do not want more bad nuts. I have been given no indication that the company is interested in correcting or even acknowledging the problem. Since most supermarkets carry only this brand for anything more than snack-sized packages, I can't get edible nuts from my local supermarkets anymore. I am writing this in hopes that the company will take notice and restore its former good quality controls. I would rather not have to make a special trip to the natural foods store or order nuts online and pay shipping.
1 comment
ID
Location
Bridgeport, Connecticut
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Diamond Foods
My experience was exactly the same !!!