Diamond Dotz Reviews
Diamond Dotz Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Diamond Dotz reviews show a 2.5 star rating from 5 reviews with mostly dissatisfied customers, yet 100% would likely recommend; common praise for calming kits contrasts with repeated service and order issues.
Key Takeaways for Future Customers
- Expect enjoyable, calming craft kits but check kit completeness on arrival.
- Be prepared to follow up for missing pieces or key codes.
- Consider payment and refund risk before ordering high-priced items.
Negative Feedback / Risk Areas
- Frequent customer complaints about missing items and incomplete kits.
- Poor customer service responsiveness and trouble getting replacements or refunds.
- Reports of orders not received and unresolved credit/refund issues.
Positive Feedback
Customers enjoy the product experience, find the kits fun and calming, and some say the company will work with you if contacted.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Diamond Dotz reviews show a 2.5 star rating from 5 reviews with mostly dissatisfied customers, yet 100% would likely recommend; common praise for calming kits contrasts with repeated service and order issues.
Key Takeaways for Future Customers
- Expect enjoyable, calming craft kits but check kit completeness on arrival.
- Be prepared to follow up for missing pieces or key codes.
- Consider payment and refund risk before ordering high-priced items.
Negative Feedback / Risk Areas
- Frequent customer complaints about missing items and incomplete kits.
- Poor customer service responsiveness and trouble getting replacements or refunds.
- Reports of orders not received and unresolved credit/refund issues.
Positive Feedback
Customers enjoy the product experience, find the kits fun and calming, and some say the company will work with you if contacted.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need to get replacement dots
The reviewer tried to contact the company before posting this review.
Need to get replacement dots didnt receive half of the dotz
Good fortune cardinal
8340 83** **20 8086 **** 8374 ****
8035 ****
- Love doing them very calming for the nerves
- Not having enough dotzs
User's recommendation: They need to double check their kits make sure kit is complete
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing key code
The reviewer tried to contact the company before posting this review.
I purchased a painting, but I've lost the key code on the placement for the beads. I tried to call their customer service number, and it's just a repeating message to choose an option for service.
No one answered; it just kept repeating.
There should be a simple solution if only I could have spoken to someone. Ugh!
- Love the painting
- No customer service
Preferred solution: Key code to a painting I purchased.
User's recommendation: At this point my answer is no customer service no purchase!
Please contact customerservice@***.com with the kit number - we are more than happy to provide the color chart for your project!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nashville, Tennessee
Hello I’m missing 9 different colors...
The reviewer tried to contact the company before posting this review.
Hello, I'm missing 9 different colors out of my neon flock luminous pride, also missing 7 out of my neon flock glow hunter. I was very disappointed with the packaging from both of them; bend pictures missing plastic is very upsetting.
I would like some replacements, please. I have been purchasing your products from the very beginning.
- I love you guys
- I love you guys
Preferred solution: Replacement packages of the 2 I ordered since the pictures was messed up also. Wouldn’t count it as a complete lose
User's recommendation: I’ll always continue to order from them I understand things happen
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon’t stick to the dotz what can I do?
The reviewer tried to contact the company before posting this review.
The dotz it dont do stick the bottom of the diamond what can I do? Can you tell me? I love to do it thats all I have to say
User's recommendation: Gail Haug
Contact Customerservice@***.com to let them know
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWas missing a product.
The reviewer tried to contact the company before posting this review.
- - I ordered multiple items but did not receive all of them.
- - Emails went unanswered, so I had to call; they should post their call number.
Order multiple items and did not receive them all. After leaving a couple emails didn't hear back so had to call.
Once I was able to talk with an actual person, things were resolved quickly. They really need to post their call number.
User's recommendation: If any problems DO contact the company they will work with you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My order
The reviewer tried to contact the company before posting this review.
- - Never received my order or any reply to emails.
- - Out almost $100 and still no reply.
- - Money was taken and issue not fixed.
- - Buy from their competition.
Company fixed the issue and I have been provided with apology. Not entirely solved.
I reached out to BBB as well. I heard back from Diamond Dotz and was told they would send my purchase to me once they receive it back in the mail. They claimed my address was incorrect. I have lived her 4 years now and have autofil.
My apartment number in on 2 lines. It wasn't on the address when they sent my purchase.
Never received my order and never had a reply via my emails. Super disappointed with this business.
While this climate of increasing life expenses, the took my money and have refused to fix the issue.
Buy from their competition. I'm out almost $100 and still I haven't heard back from them.
User's recommendation: Don't buy from this company. They take your money and don't deliver.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOut of my money and no replacement or credit
Daughter bought me Diamond dot cases and they came broken sent back and was told they didn't get them back so out of money or no replacement or credit
User's recommendation: Beware of refunds they don't like to replace things
I am not giving you my credit card. Sounds like a scam!
The reviewer tried to contact the company before posting this review.
I asked a question and they want my credit card to answer my question. And they want 100 symbols in this answer or they won't proceed
- Fun
- Customer service not good if they demand money to give help on their product
Preferred solution: Full refund
User's recommendation: Not sure. Be aware
Corning, New York
Unsatisfied
- - One side of diamond dotz stuck at first, but the rest stopped sticking.
- - They move after placement and the customer is unsatisfied.
We purchased a diamond dotz Grizzly swim. One side of the square dotz was fine to stick but then as we continued they are NOT STICKING and you put one down and they move. Paid good money for this and very unsatisfied.
Thank you,
Fancyfines@***.com
E-commerce Talks
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