New Reviewer

Iam having trouble ordering 4 candles from your co.

No one answered. I would like to speak to a customer service representative over the phone so this order can be filled & delivered before Christmas. Thank you and enjoy your day.
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#1725459 Review #1725459 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Ring reveal

3.0
Received a ring reveal for a 100 dollar ring. Typed the code in to the ring reveal panel over 10 days ago and have received no notification on picking out or sizing of the ring.
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#1698990 Review #1698990 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Loss
$100
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

DIAMOND CANDLES

2.7
IT TAKES 2 WEEKS TO GET A DELIVERY EVEN AFTER YOU PAY FOR 3-5 DAY SERVICE. THEY TELL YOU IT IS PROCESSING TIME BUT THEY DO NOT TELL YOU THIS BEFORE YOU ORDER IT. IT IS STATED ON THE WEBSITE THAT USUALLY PROCESSING TIME IS ONE DAY I WANTED THIS TO BE A PRESENT. NOW IT IS STILL NOT THERE, SO I AM GOING TO ORDER HER SOMETHING ELSE. I COMPLAINED AND THEY DID ABSOLUTELY NOTHING BUT SAY "WE HOPE YOU WILL ORDER AGAIN" LOL..I THINK NOT. I HAVE CHECKED WITH THE POST OFFICE AND THERE IS NOT ANY PROOF THAT IT HAS EVEN BEEN MAILED YET. IT HAS BEEN 6 DAYS SINCE I ORDERED AND PAID FOR IT. THE POST OFFICE JUST HAS A PRESHIPMENT NUMBER. I ASKED FOR A REFUND SINCE IT HAS NOT EVEN BEEN MAILED BUT THEY WILL NOT GIVE ME ONE.
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#818500 Review #818500 is a subjective opinion of poster.
Location
Tampa, Florida
Pros
  • Idea
Reason of review
Problem with delivery
Loss
$28
Preferred solution
Full refund

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