New Reviewer

Iam having trouble ordering 4 candles from your co.

No one answered. I would like to speak to a customer service representative over the phone so this order can be filled & delivered before Christmas. Thank you and enjoy your day.
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ID
#1725459 Review #1725459 is a subjective opinion of poster.
New Reviewer

Ring reveal

Received a ring reveal for a 100 dollar ring. Typed the code in to the ring reveal panel over 10 days ago and have received no notification on picking out or sizing of the ring.
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ID
#1698990 Review #1698990 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Loss
$100
Preferred solution
Deliver product or service ordered
New Reviewer

DIAMOND CANDLES

IT TAKES 2 WEEKS TO GET A DELIVERY EVEN AFTER YOU PAY FOR 3-5 DAY SERVICE. THEY TELL YOU IT IS PROCESSING TIME BUT THEY DO NOT TELL YOU THIS BEFORE YOU ORDER IT. IT IS STATED ON THE WEBSITE THAT USUALLY PROCESSING TIME IS ONE DAY I WANTED THIS TO BE A PRESENT. NOW IT IS STILL NOT THERE, SO I AM GOING TO ORDER HER SOMETHING ELSE. I COMPLAINED AND THEY DID ABSOLUTELY NOTHING BUT SAY "WE HOPE YOU WILL ORDER AGAIN" LOL..I THINK NOT. I HAVE CHECKED WITH THE POST OFFICE AND THERE IS NOT ANY PROOF THAT IT HAS EVEN BEEN MAILED YET. IT HAS BEEN 6 DAYS SINCE I ORDERED AND PAID FOR IT. THE POST OFFICE JUST HAS A PRESHIPMENT NUMBER. I ASKED FOR A REFUND SINCE IT HAS NOT EVEN BEEN MAILED BUT THEY WILL NOT GIVE ME ONE.
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ID
#818500 Review #818500 is a subjective opinion of poster.
Location
Tampa, Florida
Pros
  • Idea
Reason of review
Problem with delivery
Loss
$28
Preferred solution
Full refund

About

Diamond Candles Terms of Service
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE THE USER OF COMPANY SERVICES ACCESS THIS WEB SITE OR USE THE SERVICE. IF THE CLIENT DO NOT WANT TO AGREE TO THESE TERMS OF USE, THE CUSTOMER MUST EXIT AND NOT ACCESS THE WEB SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, ALL IMAGES, VERBIAGE, AND OTHER CONTENT IN OR APPEARING ON THIS WEB SITE, AND THE WEB SITE ITSELF, ARE THE PROPERTY OF DIAMOND CANDLES LLC ("DIAMOND CANDLES," ALSO SOMETIMES REFERRED TO AS "SPONSOR") AND ARE PROTECTED BY APPLICABLE COPYRIGHT AND TRADEMARK LAWS. Permission is granted to temporarily download one copy of the materials (information or software) on Diamond Candles's web site for personal, non-commercial transitory viewing only. This license shall automatically terminate if The User violate any of these restrictions and may be terminated by Diamond Candles at any time.
To read more: https://diamondcandles.com/pages/terms-and-conditions
Diamond Candles Privacy Policy
This Application collects some Personal Data from its Users. In addition, this site collects, uses, and retains certain information about visitors to detect, prevent, and analyze fraudulent transactions. diamondcandles.com share this information with a third party, Sift Science, Inc., that provides analysis, monitoring, and reports to assist Website in preventing and detecting fraudulent transactions and other activity on the site. The kinds of fraud-related information that Diamond Candles collect, retain, and share, in addition to how Sift Science uses and stores such information, are described by the Sift Science Service Privacy Notice. The Sift Science Service Privacy Notice is available online at https://siftscience.com/service-privacy.html and is incorporated here as a part of this privacy policy. The Client of Diamond Candles should review the Sift Science Service Privacy Notice carefully, understanding that "Client" refers to Diamond Candles and that Diamond Candles may collect and share all of the kinds of data described by the Sift Science Service Privacy Notice, including by means of Sift Science's Application Programming Interface, JavaScript code, and other means.
To read more: https://diamondcandles.com/pages/privacy-policy
Diamond Candles Pros and Cons

Pros: Idea

Summary

The Diamons candles story began when its co-owner decided to propose to his future fiancée in 1980. Because Brenda adored candles, David used a regular candle instead of a box to place a ring into. Nowadays, The Diamons candles is an online store of ring candles and gifts that were created with passion that only grew through the years the couple has been together. Free of cost shipping is available for purchases starting from $75. Due to its popularity and high demand, Diamond Candles was featured on such country’s leading networks as TechCrunch, Extra, NBC as well as Today among others.

Diamond Candles reviews and complaints

Diamond Candles is ranked 192 out of 3298 in E-commerce category

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