Diamond Candles Reviews
Diamond Candles Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Diamond Candles has a 2.2 star rating from 3 reviews and recent recommendations say "Not at this time." Reviewers praise the website and privacy but report high prices and dissatisfaction with billing and customer service.
Key Takeaways for Future Customers
- Check Diamond Candles reviews before ordering due to reported shipping and service problems.
- Expect possible delays despite paid expedited shipping and verify ring reveal fulfillment timelines.
Negative Feedback / Risk Areas
- Repeated customer complaints about delayed delivery and unresponsive customer service.
- Issues with billing, refunds refused, and lack of clarity on processing times.
Positive Feedback
Customers note strong website experience and attention to privacy and data security.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Diamond Candles has a 2.2 star rating from 3 reviews and recent recommendations say "Not at this time." Reviewers praise the website and privacy but report high prices and dissatisfaction with billing and customer service.
Key Takeaways for Future Customers
- Check Diamond Candles reviews before ordering due to reported shipping and service problems.
- Expect possible delays despite paid expedited shipping and verify ring reveal fulfillment timelines.
Negative Feedback / Risk Areas
- Repeated customer complaints about delayed delivery and unresponsive customer service.
- Issues with billing, refunds refused, and lack of clarity on processing times.
Positive Feedback
Customers note strong website experience and attention to privacy and data security.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Haven’t received my order in over a month
I ordered candles on December 15th of 2024 and still havent received them and I also am finding it hard to contact anyone to rectify the issue
User's recommendation: Not at this time
Iam having trouble ordering 4 candles from your co.
No one answered. I would like to speak to a customer service representative over the phone so this order can be filled & delivered before Christmas. Thank you and enjoy your day.
Ring reveal
Received a ring reveal for a 100 dollar ring. Typed the code in to the ring reveal panel over 10 days ago and have received no notification on picking out or sizing of the ring.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tampa, Florida
DIAMOND CANDLES
- - Delivery took 2 weeks after paying for 3-5 day service.
- - Processing time not disclosed before ordering.
- - No refund; support gave a vague reply.
IT TAKES 2 WEEKS TO GET A DELIVERY EVEN AFTER YOU PAY FOR 3-5 DAY SERVICE. THEY TELL YOU IT IS PROCESSING TIME BUT THEY DO NOT TELL YOU THIS BEFORE YOU ORDER IT.
IT IS STATED ON THE WEBSITE THAT USUALLY PROCESSING TIME IS ONE DAY I WANTED THIS TO BE A PRESENT. NOW IT IS STILL NOT THERE, SO I AM GOING TO ORDER HER SOMETHING ELSE. I COMPLAINED AND THEY DID ABSOLUTELY NOTHING BUT SAY "WE HOPE YOU WILL ORDER AGAIN" LOL..I THINK NOT. I HAVE CHECKED WITH THE POST OFFICE AND THERE IS NOT ANY PROOF THAT IT HAS EVEN BEEN MAILED YET.
IT HAS BEEN 6 DAYS SINCE I ORDERED AND PAID FOR IT.
THE POST OFFICE JUST HAS A PRESHIPMENT NUMBER. I ASKED FOR A REFUND SINCE IT HAS NOT EVEN BEEN MAILED BUT THEY WILL NOT GIVE ME ONE.
- Idea
Preferred solution: Full refund
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