Anonymous
map-marker Ormond Beach, Florida

I have an issue with a door?

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Diamond Cabinets - I have an issue with a door?
Diamond Cabinets - I have an issue with a door? - Image 2
Diamond Cabinets - I have an issue with a door? - Image 3
Diamond Cabinets - I have an issue with a door? - Image 4
Diamond Cabinets - I have an issue with a door? - Image 5
Diamond Cabinets - I have an issue with a door? - Image 6

My pantry door is very warped. I would like to have a new door ? I im sorry I am not pissed customer I just like to have a door replaced.

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User's recommendation: I have two other friends that ordered cabinets

Joey B Zis

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker North Hornell, New York

Broken door on the cabinet

Diamond Cabinets - Broken door on the cabinet
Diamond Cabinets - Broken door on the cabinet - Image 2

The door just came a part it not even a year old. We just need it fix or replaced please and thank you very much so.

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Loss:
$489
Pros:
  • Diamond cabinets

Preferred solution: A door repair or replacement please and thank you.

Anonymous
map-marker Douglasville, Georgia

Cabinets

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Poor communication with customer. Record keeping seems to be lacking badly.

Can't get a ship/delivery date. Just praying we will hear something soon and they're not just half put together. Any problems to no satisfaction we will be canceling our order and passing our experience on to others.

Just pray that you will listen to the customer and take your job seriously. May God bless you with a wonderful day!

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User's recommendation: Get answers upfront and in writing.

Anonymous
map-marker Rockport, West Virginia

Cabnets

Lowe's corp. Blaming Diamond cabnets.

For THEIR MISTAKES. I believe Diamond cabnets need to have a spare line set up for when Lowe's screws up an order, so Diamond cabnets don't look so bad . Turn around time is terrible. Pissed and Lowe's don't care , neither does Diamond.

Several calls made same run around. Don't

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User's recommendation: Don't use Lowe's.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Bath, New York

Lack of follow up for customer satisfaction

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Diamond Cabinets - Lack of follow up for customer satisfaction

I have new cabinets that need to be delivered and no one seems to be helping!

One cabinet was missing in my overall cabinet delivery and one was broken at delivery. No clips were included to install glass

Contractor needs to finish job a.s.a.p. As they are scheduled elsewhere.

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Anonymous
map-marker Clarksburg, West Virginia

Missing knobs

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Knobs for doors missing and no attempt to help us with a solution when we tried to contact the manufacturer

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User's recommendation: Check cabinets closely when they are delivered

Anonymous
map-marker South Urban, West Virginia

Missing knobs

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We bought 4 bathroom vanities and one of them didnt have the knobs with it so now we have one vanity without door or drawer knobs and no one sells them. We need 6 knobs

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Pros:
  • Looks great

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