Repeat Offenders....Diamond Beauty

I have had a similiar experience recently, ordering $100 worth of product and have never received it. My credit card was charged and when I contacted someone from the company, named "Bill", who left his contact number on my voice mail previously stating he was a manager from the company, he reports he does not have an online beauty company and is involved with "aquariums". I filed a complaint with the Federal Trade Commission, online. Please do the same so we may put a stop to this fraudulent company! I will be contacting my credit card company to dispute the charge and report fraudulent activity on my card. Thank-you, D
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ID
#1012161 Review #1012161 is a subjective opinion of poster.
Cons
  • It was awful
Reason of review
Fraudulent company
Loss
$100
New Reviewer

Diamond Beauty is scam

I wish to draw your attention to the following. I ordered 9 items for 586$!!! And they have not sent the product at all. I contacted them many times by E_mail on their website and by phone. In response I have been getting their answering machine. I am sure that there are really more punters than we watch their critiques. It was to be hoped that potential customers will learn lessons from our experience and mistakes!!! Keeping in mind that people not only from the USA, but from Europe and Russia prefer online store, the situation with Diamond Beauty slanders the whole USA. They are proper ruscals. We hope that they will come into the view of the Police! Beware!
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ID
#975406 Review #975406 is a subjective opinion of poster.
Cons
  • It was awful
Reason of review
Problem with delivery
Loss
$586
Preferred solution
Full refund

Liars and Thieves

Diamond only shipped part of my order. Their packing slip also indicated an item was in the box that was not. After 5 calls and 3 emails with no response I had to put in a dispute with the credit card company. Diamond Beauty then lied to the credit card company indicating they shipped the entire order. I had to then send the credit card company the Diamond Beauty Packing Slip to show, using their own documents, that they lied to the credit card company. Dishonest with no customer service. Run from these thieves!
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ID
#768611 Review #768611 is a subjective opinion of poster.
Location
Reno, Nevada
Reason of review
Order processing issue

Will not fix shipping error

I ordered 3 items of which I received 1 correct 2 wrong. I have left emails, sent pictures of the items I got (of which they requested for what reason I have know idea)I called and left a message to no avail. All I want is the items I ordered or my money back. Their own policy on their website "No returned are accepted unless a pre-authorized RMA number is provided, when you call". "You will need an RMA Number from customer service. Please contact us for to arrange a return." But these folks will not respond, terrible customer relations. Never again will I order from this bunch.
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ID
#562375 Review #562375 is a subjective opinion of poster.
Location
Kevin, Montana
Reason of review
Poor customer service
Loss
$45
Preferred solution
Deliver product or service ordered

Deceived and Sold a Used Wig

Diamond Beauty - Deceived and Sold a Used Wig
I purchaed a wig at Diamond Beauty Supply. Once I got home I realized that they packaged up the display wig that every1 else has tried on and sold it to me as if it were new. I went to take it back the next day and the employees were rude and mean and just told me it doesnt matter all sales are final. The wig is not advertised as being a display on sale it just say 39.99 for the particular wig. I would have never bought a wig that was used multiple times before I bought it.
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2 comments
#412751

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#409623

omg i feel bad for u. u spent all that money for a used wig. i wonder if you could get it cleaned?

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ID
#289042 Review #289042 is a subjective opinion of poster.
Location
Norfolk, Virginia

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