Diamond Archery
Diamond Archery Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Diamond Archery has a 1.5 star rating from 2 reviews with mostly dissatisfied consumers and a 100% unfavorable distribution; price level is reported as high in Diamond Archery reviews.
Positive Feedback
Customers note decent delivery and competitive pricing on some items.
Negative Feedback / Risk Areas
- Poor customer service and slow or no responses reported, reflected in many Diamond Archery customer complaints.
- Product safety and defects cited, including a bow failure causing injury.
- Difficulty obtaining replacement parts and lack of satisfactory refunds or support.
Key Takeaways for Future Customers
- Expect possible service and warranty challenges; verify return and refund policies before buying.
- Consider checking pro shop tuning options and part availability prior to purchase.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Diamond Archery has a 1.5 star rating from 2 reviews with mostly dissatisfied consumers and a 100% unfavorable distribution; price level is reported as high in Diamond Archery reviews.
Positive Feedback
Customers note decent delivery and competitive pricing on some items.
Negative Feedback / Risk Areas
- Poor customer service and slow or no responses reported, reflected in many Diamond Archery customer complaints.
- Product safety and defects cited, including a bow failure causing injury.
- Difficulty obtaining replacement parts and lack of satisfactory refunds or support.
Key Takeaways for Future Customers
- Expect possible service and warranty challenges; verify return and refund policies before buying.
- Consider checking pro shop tuning options and part availability prior to purchase.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Taylorville, Illinois
Defective bow.
- Bought a Diamond Archery Edge 320; two pro shops can't fix straight flight, rest off-center at a terrible angle; customer service not replying.
Don't buy there products
I bought a new Diamond Archery Edge 320 a month ago. I've had to take it to two different pro shops to see if they could figure out why I can't get straight arrow flight.
They couldn't get it to paper tune for straight flight. The only way to get straight flight is to move the rest way off center shot and at a terrible angle down.
This is unacceptable for a new bow. I've reached out to customer service but haven't gotten any reply back, and I can't reach them on the phone.
- Good price
- Defective product
- Bad customer service
Preferred solution: Price reduction
User's recommendation: Don't buy from diamond archery
Post Falls, Idaho
Looking to find a broken part
was told i would have to go to distributor to find a part. found one hope they get the part i need, so for no luck
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer Service
- Dead Eye bow blew apart in my face, causing bruising.
- I own two Diamond bows and will not buy again.
- They asked me to pay for repairs after it blew.
My Diamond dead eye blew apart in my face, causing bruising. I have owned two bows from Diamond and will never buy another.
I sent my bow in after it blew apart, and they wanted me to pay for it after what it did.
Furthermore, I told them they can keep the bow. Needless to say, this is the worse customer service I have ever seen, and I guess someone needs to really get hurt before they replace the item or fix it.
- Decent price
- Decent delivery service
- Customer service sucks
- Bow blew up causing bruising
Preferred solution: Full refund
User's recommendation: I will not ever buy their bows again.
Brands Related to Diamond Archery
Companies Similar to Diamond Archery
Nike UK
“Someone could at least answer my phone call, as nobody answered. Phone call just rang off. Which is not...“
Nike Canada
“im a Nike member and i order quite often, i went to use a promo code, and it wouldnt work at all, so i...“
Nurecover
“I attempted to cancel an order about 20 minutes after placing it on April 13, 2026. The order still has...“
Weplay Sports
“My account has been blocked and my account was unblock kar de meri koi galti nhi hai sir.plz mera...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.