Anonymous
map-marker Post Falls, Idaho

Looking to find a broken part

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was told i would have to go to distributor to find a part. found one hope they get the part i need, so for no luck
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Edward R Amo

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Customer Service

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Diamond Archery - Customer Service
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Diamond Archery - Customer Service - Image 3
My Diamond dead eye blew apart in my face, causing bruising. I have owned two bows from Diamond and will never buy another. I sent my bow in after it blew apart, and they wanted me to pay for it after what it did. Furthermore, I told them they can keep the bow. Needless to say, this is the worse customer service I have ever seen, and I guess someone needs to really get hurt before they replace the item or fix it.
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Pros:
  • Decent delivery service
  • Decent price
Cons:
  • Bow blew up causing bruising
  • Customer service sucks

Preferred solution: Full refund

User's recommendation: I will not ever buy their bows again.

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