Looking to find a broken part

1.0
was told i would have to go to distributor to find a part. found one hope they get the part i need, so for no luck
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ID
#2803677 Review #2803677 is a subjective opinion of poster.
Location
Post Falls, Idaho

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Customer Service

2.0
Diamond Archery - Customer Service
Diamond Archery - Customer Service
Diamond Archery - Customer Service
My Diamond dead eye blew apart in my face, causing bruising. I have owned two bows from Diamond and will never buy another. I sent my bow in after it blew apart, and they wanted me to pay for it after what it did. Furthermore, I told them they can keep the bow. Needless to say, this is the worse customer service I have ever seen, and I guess someone needs to really get hurt before they replace the item or fix it.

User's recommendation: I will not ever buy their bows again.

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ID
#2748151 Review #2748151 is a subjective opinion of poster.
Pros
  • Decent delivery service
  • Decent price
Cons
  • Customer service sucks
  • Bow blew up causing bruising
Preferred solution
Full refund

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