Diam Pest Control
Diam Pest Control Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Diam Pest Control has a 2.4 star rating from 1 review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Positive Feedback
Technicians were noted as polite and courteous during visits.
Negative Feedback / Risk Areas
- Reports of inappropriate behavior and violation of tenant rights reflect common Diam Pest Control customer complaints.
- Allegations of unnecessary, excessive spraying and damage to personal property occurred.
- Poor customer service with no response to multiple contact attempts and concerns about high price level.
Key Takeaways for Future Customers
- Review Diam Pest Control reviews before hiring and confirm tenant consent requirements in writing.
- Require clear service scope, pricing, and written communication to avoid unexpected treatments.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Diam Pest Control has a 2.4 star rating from 1 review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Positive Feedback
Technicians were noted as polite and courteous during visits.
Negative Feedback / Risk Areas
- Reports of inappropriate behavior and violation of tenant rights reflect common Diam Pest Control customer complaints.
- Allegations of unnecessary, excessive spraying and damage to personal property occurred.
- Poor customer service with no response to multiple contact attempts and concerns about high price level.
Key Takeaways for Future Customers
- Review Diam Pest Control reviews before hiring and confirm tenant consent requirements in writing.
- Require clear service scope, pricing, and written communication to avoid unexpected treatments.
Turn one complaint into a collective action
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Verified Reviewer
Resolved: Unnecessary services, misinformation, inappropriate behavior, violation of rights
- - Tenants have the right to refuse pest control.
- - Technicians sprayed excessively, ignored the manager's guidance, and planned a return.
I will continue to deal with pest control in my apartment myself. If you have a problem with one of their technicians, contact the supervisor.
I wouldn't personally hire them
When I noticed a roach in apartment, I immediately informed property manager; she agreed to let me do my own pest control as long as product met her requirements; not only did I spend money I couldn't afford to purchase a supply, when I informed her it's been effective she verified it was 'fine.' However- the tech who was here on Dec. 17 ignored her comments, refused to listen to me, said they'd be back 'in a couple of weeks,' essentially asserting they'll do whatever they want. THIS IS UNACCEPTABLE. Not only did he tell me these products 'don't work' (untrue), from what manager said she was told the same thing.
She said they'd be bringing in bait. From the tech's behavior to long-ago experiences with spraying, the techs are NOT to come into my apartment unless property manager is present. Not only are they violating my rights in general by using ANY products against my objections, I now have a cat that I do not want at risk of poisoning. That does not mean techs can put this bait wherever they want in my apartment; there are very few locations she cannot easily access.
I made 3 attempts to contact Diam directly- 3 different email addresses- but no response. Diam does NOT have the right to violate my rights as a tenant- and certainly doesn't have the right to put me or my cat in danger of poisoning.
- Techs were polite and courteous
- Inappropriate behavior
- Violation of my rights
Preferred solution: Assurance they will not attempt to spray in my apartment, will only place bait in locations 'I' deem acceptable, and will not show up without property manager.
User's recommendation: I do not advise anyone to hire this company- especially landlords or property managers
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The company's supervisor cleared up the problem. I appreciate his help.