Lori L Ofp

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#5028126 
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Wanting to talk about my recent order

I accidentally hit keeping on my review instead of exchange on an item that I already paid for. I simply want the item in a larger size and was told no. I dont understand why they just cant send me the item.
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Loss:
$50

Preferred solution: I want my item.

Comment
Helpful
Ann Haynes

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 Verified Reviewer
#4944107 
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Charges on debit card

2.4
I could not return my package on time in the mail because I was in the hospital. I could not find a direct contact to Dia&co to let them know I was in hospital and would mail it the next business day. They already charged my bank card. I don't have the funds to cover the expenses of the entire two packages they sent.
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Loss:
$400
Pros:
  • Were spot on on size
  • Stylist have good taste
Cons:
  • No direct contact information

Preferred solution: Full refund

User's recommendation: Get it in the Mail pronto or they will not hesitate to charge you the entire package.

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Helpful
Dieynaba S Jzn

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 Verified Buyer |

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 Verified Reviewer
#4862683 
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Inferior quality

1.0
Dia and Co - Inferior quality
I received my order and found a dress that was not new and wrapped in used paper. I sent an email but received no response. I called numerous times, but their listed customer service number doesnt ring, it just cuts off. Im very disappointed.
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Loss:
$100

Preferred solution: A replacement dress

User's recommendation: I do not recommend this company.

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Helpful

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