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Resolved: Missing Charger for Hover-1, Chrome 2.0

2.5
Update by user Feb 23, 2023

Company fixed the issue and I have been provided with product replacement. Amazon came through again, I not only got my replacement part, I got a free Hoverboard!.

Update by user Feb 23, 2023

Amazon came through, again! Problem was resolved indeed.

Original review posted by user Jan 24, 2023
Item was bought on Nov. 23/'22, for Christmas gift in Jamaica, item was shipped in a barrel, which was just received there, January 18/'23. Upon receipt when box was opened by the recipient of said Hoverboard, it was realized that the charger was missing. I did also purchase a two-year (2) warranty.

User's recommendation: Check your packages for all moving parts, DGL a lil challenging to contact.

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#2311015

My complaint is grocery stores goughing customers. Xmas 2022 I bought a box of Stove Top Stuffing for 99 cents.

Today Basics sells this Stuffing for 99 cents. Today Walmart sells this Stuffing for $1.27 (acceptable).

Today Metro - Cloverdale Mall sells Stove Top Stuffing for $3.29. Completely and totally incomparable and unacceptable.

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ID
#4318949 Review #4318949 is a subjective opinion of poster.
Location
Edison, New Jersey
Pros
  • Manufacture decent gadgets geared towards the 21st century
Cons
  • Not easy to contact
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

To see if this if this is a regular thing where your electric scooter dont work and that you also don't reach out for the customer to resolve the problem. I am also hoping to get some help.

DGL Group - To see if this if this is a regular thing where your electric scooter dont work and that you also don't reach out for the customer to resolve the problem. I am also hoping to get some help.
I bought a hover 1 journey for my mentally challenged grandson for Christmas and it does not work, no power and I was told to contact you all for technical support.
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#4278947 Review #4278947 is a subjective opinion of poster.
Preferred solution
Replacement

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Verified Reviewer New Reviewer

Refund

1.0
Why can I not get in touch with anyone from this company??!!! Emails, phone calls and ticket submissions with no success! I purchased an item December 9, my credit card was charged and not only did I not receive my item, I cant even get in touch with a single person from this company! How frustrating, just refund my money!!

User's recommendation: Don’t buy anything!

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#3293722 Review #3293722 is a subjective opinion of poster.
Location
Clifton, New Jersey
Loss
$76
Preferred solution
Full refund
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