Matthew D Fuo
map-marker Edison, New Jersey

Remote Control NFL Helmet Flyer (Never Worked)

My 3 kids each got a helmet flyer for Christmas. However, no matter what we do, NONE of them work. We charged them and did all the troubleshooting in the manual. My kids were excited and then quickly disappointed when they tried to use them. We would like assistance and/or compensation.
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Loss:
$9
Cons:
  • Cheap product
  • No contact number

Preferred solution: Full refund

User's recommendation: Will NOT recommend. Cheap, does not work,no way to contact

Carol F Lke

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Verified Reviewer

Cannot get through on the phone to an operator or person

I just want to place an order for a charger for my Hover-1 Alpha electric scooter and Amazon does not have the right charger you guys are the manufacturer and I need help 491-497-****
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Cons:
  • No way to speak with a perdon

Preferred solution: A charger for my Hover-1 Alpha electric scooter

Resolved
Denise H S

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Verified Reviewer
| map-marker Edison, New Jersey

Resolved: Missing Charger for Hover-1, Chrome 2.0

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Updated by user Feb 23, 2023

Company fixed the issue and I have been provided with product replacement. Amazon came through again, I not only got my replacement part, I got a free Hoverboard!.

Updated by user Feb 23, 2023

Amazon came through, again! Problem was resolved indeed.

Original review Jan 24, 2023
Item was bought on Nov. 23/'22, for Christmas gift in Jamaica, item was shipped in a barrel, which was just received there, January 18/'23. Upon receipt when box was opened by the recipient of said Hoverboard, it was realized that the charger was missing. I did also purchase a two-year (2) warranty.
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Pros:
  • Manufacture decent gadgets geared towards the 21st century
Cons:
  • Not easy to contact

Preferred solution: Deliver product or service ordered

User's recommendation: Check your packages for all moving parts, DGL a lil challenging to contact.

1 comment
Vera O Gmo

My complaint is grocery stores goughing customers. Xmas 2022 I bought a box of Stove Top Stuffing for 99 cents.

Today Basics sells this Stuffing for 99 cents. Today Walmart sells this Stuffing for $1.27 (acceptable).

Today Metro - Cloverdale Mall sells Stove Top Stuffing for $3.29. Completely and totally incomparable and unacceptable.

Evangeline D Pzk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To see if this if this is a regular thing where your electric scooter dont work and that you also don't reach out for the customer to resolve the problem. I am also hoping to get some help.

DGL Group - To see if this if this is a regular thing where your electric scooter dont work and...
I bought a hover 1 journey for my mentally challenged grandson for Christmas and it does not work, no power and I was told to contact you all for technical support.
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Preferred solution: Replacement

Jennifer D Oxr

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Verified Reviewer
| map-marker Clifton, New Jersey

Refund

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Why can I not get in touch with anyone from this company??!!! Emails, phone calls and ticket submissions with no success! I purchased an item December 9, my credit card was charged and not only did I not receive my item, I cant even get in touch with a single person from this company! How frustrating, just refund my money!!
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Loss:
$76

Preferred solution: Full refund

User's recommendation: Don’t buy anything!

Rene M Foz

Support

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Try to Order parts from hover-1 and no response and its been a month since I submitted a ticket can I get some help!!!!
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Preferred solution: Order parts

John P Vyo

Can't reach company for information about Auto XS dash camera. JUST GET CUT-OFF OR background music. DGL support number on product sheet is a FAX NUMBER, not a phone number; do not answer e-mails.

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Updated by user Nov 17, 2020

It is not the loss of my $25.00 because I can't get information on how to enter data into the dash camera - my irritation is because you can't reach the DGL group to get any after-purchase support.

Original review Nov 17, 2020
All efforts to contact DGL group are futile. Phone set up is apparently designed to be circuitous - you call, you get nothing. You e-mail, you get nothing.
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Loss:
$25

Preferred solution: Let the company propose a solution

User's recommendation: Do not buy any product from the DGL group

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