DGL Group
DGL Group Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DGL Group has 2.2 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Manufacture decent gadgets geared towards the 21st century.
Cons: Cheap product, No contact number, No way to speak with a perdon.Recent recommendations regarding this business are as follows: "Will NOT recommend. Cheap, does not work,no way to contact", "Check your packages for all moving parts, DGL a lil challenging to contact.", "Don’t buy anything!", "Do not buy any product from the DGL group".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DGL Group has 2.2 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Manufacture decent gadgets geared towards the 21st century.
Cons: Cheap product, No contact number, No way to speak with a perdon.Recent recommendations regarding this business are as follows: "Will NOT recommend. Cheap, does not work,no way to contact", "Check your packages for all moving parts, DGL a lil challenging to contact.", "Don’t buy anything!", "Do not buy any product from the DGL group".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is low according to consumer reviews.
Edison, New Jersey
Remote Control NFL Helmet Flyer (Never Worked)
My 3 kids each got a helmet flyer for Christmas. However, no matter what we do, NONE of them work.
We charged them and did all the troubleshooting in the manual.
My kids were excited and then quickly disappointed when they tried to use them. We would like assistance and/or compensation.
- Cheap product
- No contact number
Preferred solution: Full refund
User's recommendation: Will NOT recommend. Cheap, does not work,no way to contact
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cannot get through on the phone to an operator or person
I just want to place an order for a charger for my Hover-1 Alpha electric scooter and Amazon does not have the right charger you guys are the manufacturer and I need help 491-497-****
- No way to speak with a perdon
Preferred solution: A charger for my Hover-1 Alpha electric scooter
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Edison, New Jersey
Resolved: Missing Charger for Hover-1, Chrome 2.0
Company fixed the issue and I have been provided with product replacement. Amazon came through again, I not only got my replacement part, I got a free Hoverboard!.
Amazon came through, again! Problem was resolved indeed.
Item was bought on Nov. 23/'22, for Christmas gift in Jamaica, item was shipped in a barrel, which was just received there, January 18/'23.
Upon receipt when box was opened by the recipient of said Hoverboard, it was realized that the charger was missing. I did also purchase a two-year (2) warranty.
- Manufacture decent gadgets geared towards the 21st century
- Not easy to contact
Preferred solution: Deliver product or service ordered
User's recommendation: Check your packages for all moving parts, DGL a lil challenging to contact.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To see if this if this is a regular thing where your electric scooter dont work and that you also don't reach out for the customer to resolve the problem. I am also hoping to get some help.
I bought a hover 1 journey for my mentally challenged grandson for Christmas and it does not work, no power and I was told to contact you all for technical support.
Preferred solution: Replacement
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Clifton, New Jersey
Refund
Why can I not get in touch with anyone from this company??!!! Emails, phone calls and ticket submissions with no success!
I purchased an item December 9, my credit card was charged and not only did I not receive my item, I cant even get in touch with a single person from this company! How frustrating, just refund my money!!
Preferred solution: Full refund
User's recommendation: Don’t buy anything!
Support
Try to Order parts from hover-1 and no response and its been a month since I submitted a ticket can I get some help!!!!
Preferred solution: Order parts
Can't reach company for information about Auto XS dash camera. JUST GET CUT-OFF OR background music. DGL support number on product sheet is a FAX NUMBER, not a phone number; do not answer e-mails.
It is not the loss of my $25.00 because I can't get information on how to enter data into the dash camera - my irritation is because you can't reach the DGL group to get any after-purchase support.
All efforts to contact DGL group are futile.
Phone set up is apparently designed to be circuitous - you call, you get nothing. You e-mail, you get nothing.
Preferred solution: Let the company propose a solution
User's recommendation: Do not buy any product from the DGL group
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My complaint is grocery stores goughing customers. Xmas 2022 I bought a box of Stove Top Stuffing for 99 cents.
Today Basics sells this Stuffing for 99 cents. Today Walmart sells this Stuffing for $1.27 (acceptable).
Today Metro - Cloverdale Mall sells Stove Top Stuffing for $3.29. Completely and totally incomparable and unacceptable.