This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Customer service doesn't care about the customer

Original review updated by user Jan 28, 2021
I have been wearing Dexter Bowling shoes for 5 years (size 11) and my wife bought me a new pair for Christmas. The new pair felt a little tight (size 11), but with shoes you need to wear them awhile to loosen up. this didn't happen after a month so i sent an email to Dexter and ask if there was anything they could do, attached is their response: Sorry Craig. Not all Dexter styles would fit the same. We have since discontinued this style DP0000192 THE9 HT black/grey/red. We cannot exchange a pair that was not bought directly through us and that was possibly previously worn. Please reach out to the retailer to see if they will do an exchange for a new size, but only if they are brand new and unused. We also would never split up pairs to send out 1 shoe. You can also try to sell them yourself. Best Regards, I had used Linds bowling shoes for a very long time, and finally switched to Dexter any really liked the first pair, but this pair is small and the company could care less, especially telling me i could try and sell them myself.

User's recommendation: Use caution when Purchasing new bowling shoes.

View full review
ID
#2398228 Review #2398228 is a subjective opinion of poster.
Loss
$156
Preferred solution
Let the company propose a solution

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article