Joe w Ctg

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Durability

Dexter Bowling - Durability

The tops didnt last for no time before it has holes in them the mesh tore Im used to having to toss shoes because of the soles wearing out .Im am truly disappointed with the issue

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Pros:
  • Interchangeable soles

Preferred solution: Another pair of shoes or these repaired

User's recommendation: Stick to the patten leather never the mesh

Anonymous
map-marker Baltimore, Maryland

Shoes malfunctioned

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Dexter Bowling - Shoes malfunctioned
Dexter Bowling - Shoes malfunctioned - Image 2

My rubber sole broke on my right shoe while bowling in league, it came apart as soon as I let the ball go

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User's recommendation: Watch ur right sole or get extra ones

Craig S Tso

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Verified Reviewer

Customer service doesn't care about the customer

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Original review Jan 28, 2021

I have been wearing Dexter Bowling shoes for 5 years (size 11) and my wife bought me a new pair for Christmas. The new pair felt a little tight (size 11), but with shoes you need to wear them awhile to loosen up.

this didn't happen after a month so i sent an email to Dexter and ask if there was anything they could do, attached is their response: Sorry Craig. Not all Dexter styles would fit the same. We have since discontinued this style DP0000192 THE9 HT black/grey/red. We cannot exchange a pair that was not bought directly through us and that was possibly previously worn.

Please reach out to the retailer to see if they will do an exchange for a new size, but only if they are brand new and unused.

We also would never split up pairs to send out 1 shoe. You can also try to sell them yourself.

Best Regards,

I had used Linds bowling shoes for a very long time, and finally switched to Dexter any really liked the first pair, but this pair is small and the company could care less, especially telling me i could try and sell them myself.

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Loss:
$156

Preferred solution: Let the company propose a solution

User's recommendation: Use caution when Purchasing new bowling shoes

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