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Devon Bank

Devon Bank

www.devonbank.com
What is your customer experience with Devon Bank?

Devon Bank Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.3 star rating based on 1 review; consumers are mostly dissatisfied. Review cites withheld loan disclosures and deceptive behavior in an Islamic Finance transaction, alleging misleading preapproval practices.

Positive Feedback

No positive comments appear in available Devon Bank reviews; no strengths were reported in the provided review.

Negative Feedback / Risk Areas

  • Alleged deceptive preapproval and withheld loan disclosures leading to distrust and customer complaints.
  • Problems reported with customer service responsiveness during the loan process.

Key Takeaways for Future Customers

  • Review Devon Bank reviews and ask for all Truth in Lending disclosures before signing any contract.
  • Document communications and confirm preapproval terms in writing to avoid surprises in financing.
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Brandee Qhf
map-marker Chicago, Illinois

Unislamic practices, very deceptive!

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In regards to their Islamic Finance department...Devon Bank is deceptive to say the least. We were strung on with false assurances for over 3 months.

I was told 10% down is what the bank would require for the second note. No problem! Bank fully aware of all the terms we were willing to do before we even applied. Got a preapproval and was told to bring them a signed contract and we can proceed.

All was fine until I had reached an agreement with the seller. Contract ready! When I asked for loan estimate and disclosures is when everything got hard. Loan officer kept saying he will give it to me once he gets a signed contract.

I advised him of my right under Truth in Lending Act and to please provide so I can make an informed decision. That's when my pre approval turned into a "not official preapproval". It is my sincere belief that those disclosures were withheld in order to lure me into signing a contract so they can raise rates and I would have no other choice to accept their terms. I have proof such as emails and voice recordings.

I am relieved I have enough sense to never sign a contract without all the proper disclosures. Consumers beware!!Dishonest and Unislamic.

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Reason of review:
Poor customer service

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