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DEVIALET

DEVIALET

www.devialet.com
What is your customer experience with DEVIALET?

DEVIALET Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

DEVIALET has a 1.8 star rating from 3 reviews with mostly dissatisfied customers; common sentiment highlights frequent device failures and poor support.

Key Takeaways for Future Customers

  • Read recent DEVIALET reviews for recurring hardware issues before buying.
  • Expect high price level and consider warranty and refund terms.
  • Verify service options since many cite poor customer service response.

Negative Feedback / Risk Areas

  • Repeated device cutouts and sound distortion reported as a common DEVIALET customer complaints.
  • Repair, replacement, refunds and cancellation processes are criticized as slow or unhelpful.
  • Support calls reportedly drop and email exchanges go unanswered, affecting membership or subscription purchases.

Positive Feedback

Reviewers praise the sound quality as outstanding when products work, noting strong audio performance for speakers and earbuds.

View full overview ›

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Angela R Eum

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lilburn, Georgia

Esr buds not working

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AI Highlights
  • - The user reports calls to customer service hang up and are unhelpful.
  • - They seek a replacement or repair for non working earbuds.

No customer service help. Call hangs up.

Customer service sucks.

Not helpful, y'all want me to continue writing how awful your customer service is??? And I can't get any assistance in how I can get my non-working earbuds replaced or repaired.

Loss:
$250
Pros:
  • Good sound
Cons:
  • Good sound if it works keeps cutting off

Preferred solution: A replacement

User's recommendation: If you buy this product hope you don't have any issues, because the customer service is terrible

View full review
Hamid A Zdc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paris, Paris Department

Installation fantom

AI Highlights
  • - Fantom units to Arch cause noise on a second Arch, optical input fixes it.
  • - Dion AirPlay at high level disconnects with peak-like noise.

I have 2 fantom1- 2 fantom 2 - 2 arch and 1 dion

When i connect fantom to arch sound is ok but when same fantom to other arch , the speakers have noise such as peaknoise . For solve the problem in connection part in app switch to optical input and then switch arch sound is ok and dont have noise.

Second problem

When use dion in airplay signal , in high level signal is disconnect and sound like as a peaknoise

Please help me for this problems

View full review
Leon A Bau

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Biggest Waist Of Money!

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AI Highlights
  • - Devialet Gemini II cost about $600 after a Dubai demo.
  • - Ear buds cut out, drain fast, distortion; replacement similar; switched to JBL for $300.

I will never buy anything with the brand name 'Devialet' and I'll never recommend it to anyone. I bought a pair of Devialet Gemini II ear buds for almost $600 (USD) because I loved the sound when tested in a store at Dubai Airport.

A few months after I purchased the ear buds, it started having all kinds of frustrating issues until I got so fed up that I stopped wasting my time (after numerous emails to Devialet) and bought myself a pair of JBL ear buds instead, which set me back only $300 (USD). The Devialet ear buds were cutting out from one earbud to the other. The battery percentage would go from 100% down to 20% in under 5 minutes. It would have the most irritating distorting sound.

After months, they eventually replaced it with ear buds with similar problems.

I am absolutely not wasting any more of my time sending these ear buds back again and wasting months of my time waiting for new ones. Worst experience of its kind ever.

Loss:
$600

Preferred solution: A PAIR OF THEIR BEST EAR BUDS ABSOLUTELY FREE WITH A GENUINE APOLOGY FOR CAUSING ME MONTHS OF FRUSTRATION

User's recommendation: JBL

View full review
Mohan singh V

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My Devialet phantom not working

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Contains 2 confidential files for company representatives
Updated by user Oct 30, 2023

whats the point in asking the question again and again.silver phantom is not working and it needs repairing.tell me the way to rectify that solution.the agent i bought it from dubai says contact devialet.advise me..

Original review Oct 23, 2023

My phantom not working it stopped working

It was

A good speaker but now stopped working

No idea what happened

Pros:
  • Great sound outstanding
Cons:
  • Heavy

Preferred solution: Get it repaired or give another new one with discounted price

View full review

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