Gemini G

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Called the wrong number

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Updated by user Oct 31, 2023

Updated time and date: 10/31/23 @ 9:30am and I spoke to one of the operators when I click 0.

Original review updated Oct 31, 2023

Apparently this company and Spark Driver DDI gets mixed up a lot and I called them thinking they were Spark Driver. The operator was VERY rude and over talked me and hung up on me before I could explain what was going on. Spoke with management and they were equally unhelpful and a bit condescending.

Not a company I would recommend doing business with as they were not equipped to communicate properly over a simple misunderstanding.

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User's recommendation: If staff can’t deescalate or properly communicate to proper clients/customers, they wouldn’t be an establishment I would entrust to help me

Anonymous
map-marker Fort Lauderdale, Florida

Employees sharing customers information

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Development Dimensions International - Employees sharing customers information
Development Dimensions International - Employees sharing customers information - Image 2
Development Dimensions International - Employees sharing customers information - Image 3
Development Dimensions International - Employees sharing customers information - Image 4

I had a terrible chat experience with Katy J from DDI. But it's not just the overall experience but the fact that the email address I gave that employee was then used by 3 other DDI employees to search the profile on LinkedIn.

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