Anthoney Tnr

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Verified Reviewer

Unable to convert future cruise credits in Canadian dollars to US dollars on initial booking.

I booked 2 cabins on Princess Cruises with Destinos. I had 2 future cruise credits in Canadian dollars. Destinos could not accept the cruise credit because Destinos works with US dollars. I had to pay the downpayment & Destinos said they will convert the future cruise credits from Canadian to US funds when final payment is due. Now will Princess Cruises give me my onboard credit for using these 2 cruise credits at final billing? Doubtful! Destinos is not for Canadians
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Preferred solution: Price reduction

User's recommendation: Beware

David A Ybf

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Verified Reviewer

Change title on ticket

A ticket was bought for me to Belize. I left on January 11 from Madrid Spain and arriving in Marruecos I was not allowed to board my flight as my ticket had Asensio Perez and my last name is Asensio. The person did not want to change the name. I need to fly to Belize urgently. Kindly assist me in having the title change.
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AHR Says

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Verified Reviewer
| map-marker Keller, Texas

Warning about deceptive practices and devil-tonged sales people

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Updated by user Jun 24, 2022

I have given Destinos four years to prove themselves as a reputable company. I should have Googled them way before now.

I just found out they are doing or not doing some of the same things that others have complained about. First, we signed up in 2018, after being...

Original review Jun 24, 2022
Not enough space to complain. Don't fall for their schemes and traps. We were smarter than most!StaStay away
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Loss:
$16300
Cons:
  • Rude sales representivaes
  • Pressure sales

Preferred solution: Let the company propose a solution

User's recommendation: Stay away, not worth the time or money

Anonymous

Canceled flight refund

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I needed to change dates. I will never again use this web site. There is no way to contact people or speak to someone about your problems!
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User's recommendation: Do use this site!

Stephen D Onp

Change flight reservations. I must speak to someone in English. I do NOT speak Spanish

I need help changing a reservation. But I cannot do it in Spanish and you do not offer English as an option
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Loss:
$1500
Cons:
  • No provia
  • No provision to communicate in english

Preferred solution: Change ticket to “open date” due to Covid

Z L Cft

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nashua, New Hampshire

I bought the ticket in january due to the difficulties with the pandemic in Brazil i canceled the flight, i have been trying for a partial refund for several months and i have no return.

i bought the ticket in january due to the difficulties with the pandemic in Brazil i canceled the flight, i have been trying for a partial refund for several months and i have no return. No telephone to contact . No return email. No return money .
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Loss:
$237

Preferred solution: Refund my money, please .

Anonymous
map-marker New York, New York

Vuelo perdido

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Perdí el vuelo a causa de que me cambiaron la sala de espera del vuelo en el aeropuerto de Atlanta ya que originalmente era en la sala D, señalado en la tarjeta de vuelo, y faltando pocos minutos al preguntar al personal de seguridad de la entrada resulta que estaba en la E, por lo que me movilice lo más rápido posible, sin embargo, no fue posible llegar debido a la gran distancia entre salas. Más tarde intenté cancelar el segundo vuelo de Dallas a Monterrey que estaba con Volaris, sin embargo, no tuve éxito ya que no pude contactar por teléfono a alguien que me brindara el servicio. quhablar directamente a la
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Anonymous
map-marker Middletown, Connecticut

Canceled flight refund

Have no contact number, I needed to make changes to my flight. Was instructed to a website in Lima, Peru Very stressful
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User's recommendation: avoid the website

Mary A Vjq

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Verified Reviewer
| map-marker Bahía De Banderas, Nayarit

Stay away from high pressure, disrespectful sales representatives

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Updated by user Feb 11, 2020

Found out that in order to get access to my funds of $3400, I have to pay an annual fee of $99. If I don't, I don't have access.

I was told they had a tour service, but I cant access their tour service website. I have to call a third party.

I was told I could use my Vid Dollar for air fare-that was a lie. SO STAY AWAY FROM THIS COMPANY.

Original review Jan 12, 2020
Was there for a sales presentation was treated very rudely. They even told my travel mate to shut up, be quiet when she was asking questions. After 4 hrs of telling them no I was not interested in buying in or trading in my current time share, I walked the path of shame with sales represented to the so called check out. The sales representative was so super friendly at the beginning of presentation, but never talked or acknowledge us as he walked us to the check out room, as we were terrible people. Never said good bye Then at the check room, stayed there for another hour being strong armed into buying another smaller program. We would tell one person no. They would say ok bring in another person to spend another 20 min with another program. After being in the check out room going through 4 other sales representative for another hr I finally folded under pressure to buy a 10 yr vacation plan with Destinos Unlimited at a cost of $3400. It was my ticket to finally get out the door for fear I would be held hostage until I caved. Now I get a bill from Destinos for an annual fee to renewal my Interval International membership which I told them I didn’t need as I have it already with my other time share. They said not problem they would remove that membership requirement. They lied. So stay clear of this company. Or if you get sucked into a sales representative stand your ground and leave when YOU are done with them. As an older woman they treated be with no respect, treated rudely . I should have called my credit card company the day I was armed twisted to buy in to cancel my charges. If I could sell my current plan with them Destinos I would
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Cons:
  • Rude sales representivaes
  • Pressure sales
Reason of review:
Poor customer service

Preferred solution: Full refund

2 comments
Carmilla Sio

We had the same experience, however, we got stuck paying $7k!! Biggest mistake of our lives! I wish there was a way to get our money refunded or able to sell this..........

Guest

I am Having the same problems.

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