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Change title on ticket

A ticket was bought for me to Belize. I left on January 11 from Madrid Spain and arriving in Marruecos I was not allowed to board my flight as my ticket had Asensio Perez and my last name is Asensio. The person did not want to change the name. I need to fly to Belize urgently. Kindly assist me in having the title change.
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#4290141 Review #4290141 is a subjective opinion of poster.

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Verified Reviewer New Reviewer

Warning about deceptive practices and devil-tonged sales people

1.3
Update by user Jun 24, 2022

I have given Destinos four years to prove themselves as a reputable company. I should have Googled them way before now.

I just found out they are doing or not doing some of the same things that others have complained about. First, we signed up in 2018, after being...

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#3702530 Review #3702530 is a subjective opinion of poster.
Location
Keller, Texas
Cons
  • Rude sales representivaes
  • Pressure sales
Loss
$16300
Preferred solution
Let the company propose a solution
New Reviewer

Change flight reservations. I must speak to someone in English. I do NOT speak Spanish

I need help changing a reservation. But I cannot do it in Spanish and you do not offer English as an option
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#2832723 Review #2832723 is a subjective opinion of poster.
Cons
  • No provia
  • No provision to communicate in english
Loss
$1500
Preferred solution
Change ticket to “open date” due to Covid

Canceled flight refund

1.0
I needed to change dates. I will never again use this web site. There is no way to contact people or speak to someone about your problems!

User's recommendation: Do use this site!

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#2820133 Review #2820133 is a subjective opinion of poster.

Canceled flight refund

Have no contact number, I needed to make changes to my flight. Was instructed to a website in Lima, Peru Very stressful

User's recommendation: avoid the website.

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#2817412 Review #2817412 is a subjective opinion of poster.
Location
Middletown, Connecticut

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I bought the ticket in january due to the difficulties with the pandemic in Brazil i canceled the flight, i have been trying for a partial refund for several months and i have no return.

i bought the ticket in january due to the difficulties with the pandemic in Brazil i canceled the flight, i have been trying for a partial refund for several months and i have no return. No telephone to contact . No return email. No return money .
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#2731350 Review #2731350 is a subjective opinion of poster.
Location
Nashua, New Hampshire
Loss