Destination Nissan Reviews
Destination Nissan Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.5 star rating from 1 review with mostly dissatisfied consumers; search Destination Nissan reviews for appointment and service issues.
Positive Feedback
No clear positive details appear in the available review; no praise for sales or service was reported.
Negative Feedback / Risk Areas
- Repeated Destination Nissan customer complaints about missed appointments and unavailable vehicles.
- Poor communication and unprofessional behavior from the service department and staff.
- Wasted customer time and dissatisfaction with sales follow-up and transparency.
Key Takeaways for Future Customers
- Confirm appointments and vehicle availability in advance when reading Destination Nissan reviews.
- Expect potential customer service issues; review complaints about service interactions rather than billing, refunds, subscriptions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.5 star rating from 1 review with mostly dissatisfied consumers; search Destination Nissan reviews for appointment and service issues.
Positive Feedback
No clear positive details appear in the available review; no praise for sales or service was reported.
Negative Feedback / Risk Areas
- Repeated Destination Nissan customer complaints about missed appointments and unavailable vehicles.
- Poor communication and unprofessional behavior from the service department and staff.
- Wasted customer time and dissatisfaction with sales follow-up and transparency.
Key Takeaways for Future Customers
- Confirm appointments and vehicle availability in advance when reading Destination Nissan reviews.
- Expect potential customer service issues; review complaints about service interactions rather than billing, refunds, subscriptions.
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Verified Reviewer
Verify you have a "real" appointment and the car you want to see is available.
- - Called by a BDC rep to set an appointment for the next day.
- - Upon arrival, a 30-minute wait occurred and the requested vehicle was not available.
I found a couple of vehicles on your website and entered my contact information. I was called by a BDC Rep.
and made an appointment for the next day. I was told who to ask for.
When I arrived and gave my name and asked for the rep, I was asked what vehicles I wanted to see.
I was told the one I most wanted to see was in service and not available.
After waiting 30 minutes, I was told the sales staff were busy and would get to me when available. I decided to leave and was asked if I would like to make an appointment (I thought this is what I had).
I'm very disappointed and both management and the owners should be ashamed to waste a customer's time.
Dave
Preferred solution: Don't initiate and schedule an appointment if you aren't staffed to accommodate.
Albany, New York
Dishonest service & got criticized
- - I will not return to Destination Nissan in Albany.
- - The manager was unavailable; I was criticized with harsh words and not allowed to talk to Tony.
I will no longer continue service nor purchase a car from Nissan ever again in Albany, Ny @ Destination Nissan. The manager was no where to be found and the service dept(Eric), was not letting me talk to him(Tony).
I was criticized with harsh words, which was very unprofessional. I declined service due to the dishonesty & disrespected.
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