New Reviewer
Si pudiera darle un cero por humanidad y servicio al cliente, se los daría, incluso les daria un -10!! Nosotros solicitamos el reembolso de un tiquete que habíamos comprado para mi mamá. Antes de su viaje mi mamá enfermó y solicitamos conservar el tiquete abierto, nos...
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ID
#2935173 Review #2935173 is a subjective opinion of poster.
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

BREACH OF CONTRAT

We bought a cancelation insurence from Despegar last year. We had to cancell on february 8 and since todat we haven´t recivied any answear or reiumbursement dispite many complaints to the company, obtaining robotic answears only.

User's recommendation: DON´T BY CANCELLATION INSURENCE ITS A FRAUD. EVALUATE THE COMPANY OVER THIS FACT.

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ID
#2718279 Review #2718279 is a subjective opinion of poster.
Location
Mexico City, Mexico
Loss
$1300
Preferred solution
Full refund

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