Bryan B Jvf

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 Verified Reviewer | map-marker London, Ontario
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BUYER BEWARE in the event of a claim you will GET NOT SUPPORT

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1.0
If you are a Desjardins customer (formerly State Farm in Canada) I hope you never have a claim. I am supporting my elderly father on a claim and I have NEVER in my 46 years been as frustrated, disapointed, angry and down right pissed off. Desjardins you should be ashamed of yourselves for what you are doing to a fixed income senior citizen. You committed to fix his car, retracted this offer and are now trying to screw him on the cash value. I submitted a professional appraisal report, you still don't accept it. You are spending months quiblling over a few thousand dollars. Even at my value my father is still in a poor situation because you are taking from him, his low km well maintained sound vehicle. Insurance is meant to keep people whole. Noone here is looking for a winfall. You are unreasonable, acting without compassion, to protect your bottom line while treating my father like a piece of cattle and not a person. Shame on you.
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Loss:
$4000

Preferred solution: Let the company propose a solution

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Anonymous
map-marker Montreal, Quebec
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Exaggerated annual increase in home insurance

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1.5
Desjardins Assurance has increased my home insurance by 14% 2 years in a row with no claims on our part. When I complained about it and questioned their ethics, especially with a 2% inflation only annually, they did not come back to me with a lower increase. Their founder must be rolling in his grave... Shameful!
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Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.

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