Skip to content
Designerframes2u

Designerframes2u

www.designerframes2u.com
Is this your business?
What is your customer experience with Designerframes2u?

Designerframes2u Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Low overall rating and negative sentiment: multiple reviewers advise avoiding DSW; users praise product diversity and a functional website but report persistent issues.

Positive Feedback

Customers value the diversity of products, the website interface, and generally low price level for frames and accessories.

Negative Feedback / Risk Areas

  • Recurring Designerframes2u reviews cite poor customer service and unresponsive contact channels.
  • Complaints include incorrect in-store pricing and misleading product condition, prompting Designerframes2u customer complaints about refunds.
  • Reports mention website and billing problems, nonworking phone numbers, and costly hold/transfer charges.

Key Takeaways for Future Customers

  • Confirm pricing in store and document receipts before purchase.
  • Expect slow or no customer service response; be cautious with prescription orders and refund policies.
  • Use tracked shipping and monitor bank statements when buying high-value frames.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous
map-marker Toms River, New Jersey

Poor attitude of business

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I found summer shoes, socks, and Addida flip flops at DSW Brick, NJ.
  • - Flip flops priced at $39.99, not $19.99 as posted in store, so we left.

Went to DSW in brick, nj and found nice pair of summer shoes, socks and Addida flip flops. Checking out price for flip flops $39.99, not $19.99 as posted in store.

Cashier mentioned to another salesperson who didnt care what we said, and begrudgingly repeated $39.99, despite the sign.

So we just left without the shoes and socks. There are other stores that appreciate our business.

User's recommendation: Avoid DSW!

View full review
Anonymous

Untrustworthy

AI Highlights
  • - Website doesn't work properly.
  • - They don't respond to emails.
  • - Email and phone numbers route to another company that split from them.

Avoid like the plague - the website doesn't work properly - they don't respond to emails - the email address and phone number goes to another company who split from them over a year ago. The phone number on the automated receipt has been "barred".

The other number (0843) asks you to leave a message - which of course they don't respond to - and 3 two minute phone calls cost me over 9!!!!

My bank tried to contact them and as a result of their investigations they advised we cancel the credit card we used with them as they clearly are not trustworthy. Do not buy anything from this company

View full review
Anonymous

Designerframes2u - Lost half of my money!

AI Highlights
  • - No customer service; phone line is often off.
  • - Received a used frame sold as new; only half refund.
  • - Prescription lenses are not refunded.

These guys looks like a scam to me. No customer service - phone number is constantly off.

Take 2-3 business days and sometimes more to reply to emails. I ordered an expensive designer frame from them. Received a used/refurbished frame which was sold for "new". Then returned the frame and lost half of my money.

They refunded only half of my money as they claimed they never received the frame (knowing that I ***'t track the package beyond leaving the US).

They also have the weird practice of not refunding anything for prescription lenses! Which means if you order a prescription lenses from them and you want to return them, you have lost 100% of your money!

Loss:
$60
View full review

E-commerce Talks

Art for Your Home Not Museums

Art for Your Home Not Museums

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article