Designer Optics
Designer Optics Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Designer Optics has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied, reporting missing shipments, order cancellations, and high price level.
Positive Feedback
Some customers noted the products seemed affordable before issues arose.
Negative Feedback / Risk Areas
- Repeated reports of orders never arriving and lack of tracking in Designer Optics reviews.
- Unresponsive customer service and unresolved Designer Optics customer complaints about refunds and billing.
- Claims of nonrefundable charges after canceled orders, creating financial loss and disputes; issues with auto-ship or membership weren’t confirmed but check policies.
Key Takeaways for Future Customers
- Consider alternative retailers and read shipment and refund policies carefully.
- Avoid using time-limited funds like FSA until shipment and refund reliability is confirmed.
- Document communications and be prepared to dispute charges if orders never arrive and customer service is unresponsive.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Designer Optics has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied, reporting missing shipments, order cancellations, and high price level.
Positive Feedback
Some customers noted the products seemed affordable before issues arose.
Negative Feedback / Risk Areas
- Repeated reports of orders never arriving and lack of tracking in Designer Optics reviews.
- Unresponsive customer service and unresolved Designer Optics customer complaints about refunds and billing.
- Claims of nonrefundable charges after canceled orders, creating financial loss and disputes; issues with auto-ship or membership weren’t confirmed but check policies.
Key Takeaways for Future Customers
- Consider alternative retailers and read shipment and refund policies carefully.
- Avoid using time-limited funds like FSA until shipment and refund reliability is confirmed.
- Document communications and be prepared to dispute charges if orders never arrive and customer service is unresponsive.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never received my item.
I've ordered some sunglasses and never received them, I've tried and tried to get ahold of customer service and can not.
Preferred solution: Deliver product or service ordered
User's recommendation: Buy someplace else.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder: SY728880
Hi, I placed an order on 10/16/24 but I haven't received any order tracking information. Can you please update me on the status of my order?
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo glasses and lost approx. $500 ($497).
- - Ordered in 2023 using leftover FSA funds; frames and manufacturer are unavailable, order canceled, and FSA balance cannot be used in 2024.
Placed my order before the end of 2023 using my leftover FSA balance. After multile inquires, finally told they do not have the frames and the manufacturer does not have them. The order was cancled, but as it is now 2024, I cannot use the FSA balance.
Preferred solution: Full refund
New York, New York
Glasses not shipped
- - Ordered 8/4; promised 4–7 days, now 3 weeks.
- - I bought the same frames elsewhere and have been wearing them; the nonrefundable charge is disputed.
RI ordered my glasses on 8/4, my order was supposed to be delivered within 4 to 7 business days - its been 3 weeks and after reaching out, they told me they are still working on my order, in the meantime, I ordered the exact frames online from another company, was able to go to LensCrafters and Ive been wearing my glasses for over a week (when I tried to cancel the order with designer optics, they told me it was nonrefundable, so I am disputing it on my credit card )
- Seemed affordable
- Glasses never arrived
Preferred solution: Full refund
User's recommendation: Run Away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStill have not received my eyeglasses
A label was created for my glasses to be shipped,but i have yet to receive my glasses very dissapointed!!!
Preferred solution: Deliver product or service ordered
User's recommendation: Do not buy from this company!!
Hi. Thank you for shopping with us.
We are sorry to hear that you did not receive your package. We tracked the UPS tracking and see that your package is lost in transit We sincerely apologize for the inconvenience caused. We've submitted a refund to be processed.
You'll receive an email confirmation of the refund within 48 hours. Once your return has been processed it could take up to 3 business days to post the credit.
Companies Similar to Designer Optics
Ottica SM
“Транспортная компания вроде бы потеряла мою посылку?! Otticasm обязаны выяснить и вернуть мне деньги на...“
EyeOns
FuseLenses
“Call your number your business before I gave you business, but apparently you guys have other...“
EzContacts
“I would have appreciated a response from this company nobody has reached out with no kind of solution or...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Can you please update? Did you receive your sunglasses?