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Designer Optics

Designer Optics

designeroptics.com
What is your customer experience with Designer Optics?

Designer Optics Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Designer Optics has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Seemed affordable.
    Cons: Glasses never arrived.

  • Recent recommendations regarding this business are as follows: "Run Away", "Do not buy from this company!".

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Is Designer Optics Legit?

Trust Score is
100 / 100

Our analysis shows that Designer Optics is legit, safe for consumers to access and is not a scam. designeroptics.com follows necessary security procedures to protect its users. However, since some issues have been reported, it’s always a good idea to do your own checking of Designer Optics reviews to learn more about other consumers' experiences.

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James S Ybe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oakland, California

Order: SY728880

Hi, I placed an order on 10/16/24 but I haven't received any order tracking information. Can you please update me on the status of my order?

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Shaun C Mjw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No glasses and lost approx. $500 ($497).

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Contains 1 confidential file for company representatives

Placed my order before the end of 2023 using my leftover FSA balance. After multile inquires, finally told they do not have the frames and the manufacturer does not have them. The order was cancled, but as it is now 2024, I cannot use the FSA balance.

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Loss:
$467

Preferred solution: Full refund

Susan S Ufk
map-marker New York, New York

Glasses not shipped

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RI ordered my glasses on 8/4, my order was supposed to be delivered within 4 to 7 business days - its been 3 weeks and after reaching out, they told me they are still working on my order, in the meantime, I ordered the exact frames online from another company, was able to go to LensCrafters and Ive been wearing my glasses for over a week (when I tried to cancel the order with designer optics, they told me it was nonrefundable, so I am disputing it on my credit card )

View full review
Loss:
$317
Pros:
  • Seemed affordable
Cons:
  • Glasses never arrived

Preferred solution: Full refund

User's recommendation: Run Away

Dalonsha T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still have not received my eyeglasses

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A label was created for my glasses to be shipped,but i have yet to receive my glasses very dissapointed!!!

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Preferred solution: Deliver product or service ordered

User's recommendation: Do not buy from this company!!

1 comment
Guest

Hi. Thank you for shopping with us.

We are sorry to hear that you did not receive your package. We tracked the UPS tracking and see that your package is lost in transit We sincerely apologize for the inconvenience caused. We've submitted a refund to be processed.

You'll receive an email confirmation of the refund within 48 hours. Once your return has been processed it could take up to 3 business days to post the credit.

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