
Design Within Reach Reviews
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Verified Reviewer New ReviewerFeedback regarding recurring poor customer service
I just found the same mirror at the same price at Lightology! Save yourselves aggravations! And remember, our most powerful votes are the ones we make with our wallet.
I followed PissedConsumer recommendations to call customer service. After a couple of minutes after I was trying to explain my problem, the lady who answered the phone said “wonderful”. When I told her nothing of what was happening was wonderful, she told me the line had cut off for a moment (still not sure about the wonderful comment) and less than a minute later, the call was disconnected.Absolutely TERRIBLE customer service!
- Poor customer service
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Design Within Reach wont warranty it's product
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