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Design Essentials

Design Essentials

designessentials.com
What is your customer experience with Design Essentials?

Design Essentials Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Design Essentials has a 1.6 star rating from 3 reviews and consumers are mostly dissatisfied; complaints focus on customer service, unexpected charges to get answers, and issues with discounts and returns, while price level is reported as medium.

Key Takeaways for Future Customers

  • Read Design Essentials reviews before buying to confirm return and promo details.
  • Expect limited customer support and possible charges for direct assistance.
  • Verify promo codes at checkout to avoid confusion about buy one get one offers.

Negative Feedback / Risk Areas

  • Customers report unresponsive support and difficulty reaching anyone for help.
  • Reports of being asked to pay fees to receive answers about orders create billing and refund concerns.
  • Confusing promotion handling led to missed discounts and return frustration, raising subscription or auto-ship caution.

Positive Feedback

Several reviewers say they love the products and have used them long-term, suggesting product quality may be good despite service issues.

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Shellee Quu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have a question about one of their products

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I tried to ask the question nobody came to answer my question and then when they said they would answer my question and they wanted to charge me five dollars to answer my question

User's recommendation: I’m sure the product is great but customer service sucks. I can’t talk to anybody nobody talks to you and they tried to charge you to talk to them.

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Shellee Quu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have a question about one of their products

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I called to ask a question I ask a question on the site and they wanted to charge me to give me an answer after Ive paid $100 for products that I probably cant use it now and cannot return

User's recommendation: Don’t buy this product. Nobody talks to you. They just want to charge you for don’t buy this product. Nobody talks to you. They just want to charge you for it. asking questions about it.

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Vergella M Cir

I did not understand the buy one get one free when I placed my order. My email stated scalp &skin care Edhe & Temple strengthening Oil. I have been using your products since I had chemo for 5 years a

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I was told that i did not put the code in but when i saw that both of my items were on the memo i thought that was all I had to do. I am very disappointed!

Preferred solution: Deliver product or service ordered

User's recommendation: NOT SURE WHEN ORDERING? Love the products but 75%

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