Desert Wind Harley Davidson

I want to make one thing perfectly Clear don't buy the VIP service that they try to sell you. I listened to their high-pressure sales speech and bought it because it is supposed to save you money on your service over the next 3 years.

Furthermore, I owned my 2020 Road Glide Special which I added a stage 3 (with Tax, license, Stage 3 I spent about $38,000.00) and owned for about 9 months. At that time it was involved in an accident and the bike was totaled. I went in today to talk about getting some kind of refund off the $3800. I spent on it.

First, I waited for about 20 minutes to see the sales manager, at that point I realized that I would be there for a long time, so when I talked to the person helping me I was told that I would receive a phone call which never happened.

In the future, I will be taking my business somewhere else that appreciates my business. You would think when you spend that much money you would get some customer care.

Stephen O.

Set up an appointment to test drive a used MC, drove an hour to get there. When I asked about seeing the bike and then driving it, they said for liability reason I could not drive it, but can drive any of their Harley bikes (I was looking at a used Honda Goldwing).

I requested to talk the person I scheduled the appointment with, they claimed she was in a meeting, then when I insisted talking her she 'has left for the day'. They did not seem to be that professional.

Yes I tried to talk to Gavin Stone I told him what happened I sent him the pictures he made me wait two weeks and said I don't see what my mechanic did wrong after I showed him the gears I took it to another Harley dealership they repaired the bike and said there was nothing wrong with the gears they wanted $2,670 to fix the gears in the transmission and there was nothing wrong with them and I have proof of that and I'm going to the attorney general tomorrow thank you