Anonymous
map-marker California, United States
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#705434 
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Missing Product

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2.1
I ordered two items on 10/13/2014 - 10:03: AM and I still haven't received this products. ORDER ID: 41022. I called several times this number (949) 234-**** talked to someone named Gregory Carr. Every time I called he told me that the product was on back order. I also ask for a full refund and he kept saying that I could wait a little longer because when the product arrive the first persons on the list will receive it first. Is been almost a year and I haven't received the merchandise which was paid the same day I ordered. I appreciate any help to receive the items or either have my $224.89 back. I still have the receipt and the emails sent by the company.
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Loss:
$22489
Cons:
  • Failed to send me goods paid for
  • Did not refund products not sent
  • Poor customer service
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

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Helpful
Anonymous
map-marker Mechanicsville, Virginia
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#652768 
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Never received all of product paid for

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2.0
Unfortuantely didn't see these warnings. Placed order with military discount in March. After many emails received partial shipment of drill/mill set. Letter said Juggernaut Jig would be sent later when backorders were in stock and filled. this was middle of April.Sent multiple emails to customer service as their so called customer service phone message said they were not taking calls to speed up filling orders. As of Jun 10 nothing and website is down. Have contacted credit card company, but do not have much hope will receive credit. Beware! don't buy from Desert Warrior! They screwed a jungle warrior! Ripped me off for $125+ Th LT Vietnam Veteran '68-'69
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Loss:
$125
Cons:
  • Failed to send me goods paid for
Reason of review:
failure to deliver product paid for

Preferred solution: Full refund

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Helpful
Anonymous
map-marker Aliso Viejo, California
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#646537 
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Ripped Off For $437 When I Prepayed By Credit Card

On May 19, 2013, I prepaid by credit card a 199.00 deposit on a 800.00 rifle stock that Desert Warrior Products representatives said was on back order. After waiting a year, I canceled this order on May 2, 2014. A Desert Warrior Products representative said they would reimburse me through my credit card but they never returned my 199.00 deposit to this day. On 10-28-2013 I prepaid paid by credit card $1,254.78 for assorted items. Within this order I paid 238.95 for a Sage International Detachable Cantilevered Sight Base. In recorded telephone calls, Desert Warrior Products representatives repeatedly claimed they were still waiting to receive this stock from the manufacturer. A year later I canceled this order. To this day Desert Warrior Products has not returned my $238.95 to me, making a total lose of $437.95.
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Loss:
$438
Cons:
  • Did not refund products not sent
Reason of review:
Rip Off

Preferred solution: Full refund

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Anonymous
map-marker Lehigh Acres, Florida
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#639245 
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Other Product Review

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1.0
Ordered 2 mags 6 weeks ago and never received them. They wont answer phones or emails. This company is a thief and take your money and never ship the products.
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Reason of review:
Problem with delivery
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Claretta Pkc
map-marker Riverview, Florida
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#603364 
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Desert Warrior Products - Gas Cylinder Shim Kit Review from Riverview, Florida

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1.0
I ordered an M1A gas shim kit. I was charged 23.79 and never received anything. I sent multiple e-mails asking for an order number, shipping status or back order status if there was one, no reply to any of them. I attempted to call but a recording picks up saying they aren't taking customer service calls to assist in making up their backlog. It says you have to e-mail them. Looked them up on BBB site they have an F rating. The m14 forum, Calguns, and Snipershide forum all have several people who have had similar experiences some for hundreds of dollars. Buyer beware, I believe the guy is a crook. I used Paypal thank God, so I made a claim for non receipt of goods so hopefully Paypals buyer protection will get my money back. If not at least it was only 24.00 so I guess I should consider it a "cheap" life lesson. I ordered the kit from Treeline Enterprises and received it in less than a week.
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Reason of review:
Problem with delivery
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Helpful
Meleah Wty
map-marker Gray, Maine
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#564983 
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Desert Warrior Products, Dozens of Complaints

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1.0
I was referred to Desert Warrior Products Website as the distributor for X Product rifle magazines. They offered a 15% reduction with a black friday special. They took my credit card money for $247 and never sent the product despite BOLDED policy notices that said no charge would be applied until product leaves the warehouse (a lie). They stopped responding to e-mails. My opinion is the President, Gregory Carr and his crew are at best rotten apples in internet business community. Found out that there are dozens and dozens of complaints out there about them. I have filed a FTC complaint and have X Products dropping them from their list of distributors
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Loss:
$247
Cons:
  • Do not do business with them
  • Crooks
Reason of review:
Problem with delivery
Comment
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