Desert Sun Resort
Desert Sun Resort Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Desert Sun Resort has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied. Rating distribution is 100% unfavorable. Reviews cite high price level, billing practices, and poor customer service.
Positive Feedback
No positive highlights were reported in the available review summary.
Negative Feedback / Risk Areas
- Refusal to issue refunds for pre-paid reservations despite advance notice and claimed rebooking.
- Recurring customer complaints about billing practices and poor customer service.
- High price level relative to perceived value.
Key Takeaways for Future Customers
- Check Desert Sun Resort reviews and confirm refund policies in writing before paying.
- Document all billing and refund communications and consider alternatives if concerned about customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Desert Sun Resort has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied. Rating distribution is 100% unfavorable. Reviews cite high price level, billing practices, and poor customer service.
Positive Feedback
No positive highlights were reported in the available review summary.
Negative Feedback / Risk Areas
- Refusal to issue refunds for pre-paid reservations despite advance notice and claimed rebooking.
- Recurring customer complaints about billing practices and poor customer service.
- High price level relative to perceived value.
Key Takeaways for Future Customers
- Check Desert Sun Resort reviews and confirm refund policies in writing before paying.
- Document all billing and refund communications and consider alternatives if concerned about customer service.
Tired of being ignored?
Would not refund pre-paid reservation (10 days advanced notice) for death in family
My wife and I made a reservation, requested advanced payment. Would not refund pre-paid reservation (more than 10 days advanced notice) for death in family.
Discussed making it available to someone else. Agreed that if so we would be refunded. They confirmed that they made it available and someone else paid for it. NO REFUND, still waiting!!!!
How many years I have to wait? This people are after your money DOUBLE PROFIT at customer expense. Shameful place NO REFUND, still waiting!!!! NO REFUND, still waiting!!!!
NO REFUND, still waiting!!!! NO REFUND, still waiting!!!!
NO REFUND, still waiting!!!! How much longer do I have to wait?
- Deceptive practices
Preferred solution: Full refund
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