Desert Sands
Desert Sands Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Desert Sands has a 1.6 star rating from 1 review and consumers are mostly dissatisfied, citing slow repairs and location issues.
Positive Feedback
Residents note reasonable price level and in-unit washer and dryer as useful amenities in Desert Sands reviews.
Negative Feedback / Risk Areas
- Recurring Desert Sands customer complaints about poor customer service and slow maintenance responses for AC and hot tub.
- Billing disputes, including unexpected extra charges, and reliability concerns with management communication.
Key Takeaways for Future Customers
- Expect lower service responsiveness; verify maintenance policies before signing a lease.
- Confirm billing and payment procedures to avoid surprise charges.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Desert Sands has a 1.6 star rating from 1 review and consumers are mostly dissatisfied, citing slow repairs and location issues.
Positive Feedback
Residents note reasonable price level and in-unit washer and dryer as useful amenities in Desert Sands reviews.
Negative Feedback / Risk Areas
- Recurring Desert Sands customer complaints about poor customer service and slow maintenance responses for AC and hot tub.
- Billing disputes, including unexpected extra charges, and reliability concerns with management communication.
Key Takeaways for Future Customers
- Expect lower service responsiveness; verify maintenance policies before signing a lease.
- Confirm billing and payment procedures to avoid surprise charges.
Casa Grande, Arizona
Horrible place to live
- - Desert Sands took 3 days to fix the A/C.
- - The hot tub was broken for two months.
- - A $300 rent charge was added after an 8-day delay with no warning.
If i could give zero I would. It takes a lot for me to come on to a website and share an experience that I had because usually by the time I get home I have calmed down and decided it wasn't worth it.
Like the time that my air conditioning broke here at Desert Sands in the middle of summer and it took 3 days for them to get to my apartment to fix it. or the time that I went to the hot tub and it was broken and after 2 months its still not fixed. I thought no, its not worth my time but this time it definitely is and you should be warned before EVER RENTING AT DESERT SANDS. I have paid on time and usually early for the past year that I have been here.
A mix up at the bank and 8 day later I get an email informing me that I owe an extra 300 dollars to them because rent didn't come through. There was no warning. No questioning if I was aware, no warning of the charges they were charging me until today when they informed me of the 300 dollars extra. THERE IS ANOTHER COMPLEX IN CASA GRANDE WITH WASHERS AND DRYERS AND I HIGHLY SUGGEST YOU GO TO THEM INSTEAD.
There is not anything in this world that could make me sign another lease with this place. SAVE YOURSELF THE TROUBLE AND RENT ANYWHERE ELSE!!!!!!!!!!!!
- Price
- Washer and dryer
- Staff
- Billing practices
- Customer service
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