2 TOTAL REVIEWS
Desaki more like Desucki
We went for dinner and sat for about 15 minutes before our waiter Rob came and said he will be right with us. 10 minutes later he came over to get our drink orders and joked about how his service would be terrible well he was right about that. The food was mediocre. The service was horrible and then on top of that I had to tip 18% for Robs horrible service even though I would have given him some customer service advise verses a tip. I would never go back or recommend anyone. They can Desuck it.
Reason of review:
Poor customer service
Child Burned at Desaki Restaurant - Swiftwater, PA
Desaki, a Hibachi restaurant located in the Poconos, needs to rethink their cooking style. We all know that part of the entertainment of eating in Hibachi restaurant, is the excitement the chef brings to the table. However, when it becomes dangerous and a fire hazard, you should rethink bringing your children here. My son was burnt on his face when a chef at Desaki Restaurant lit his hands on fire and put his hands close to my son's face. The flames burnt his eye and the are around the eye. Although the chef felt badly and was apologetic, the management and the owner himself could care less about the accident. Truly disgusting. You would figure the owner would look to do everything possible to make sure the well being of burnt child be a priority. First off, maybe call a paramedic or offer medical assistance. Nope. Maybe offer a complimentary meal or at least a free dessert. Nope. Nothing but a pompous smile on his face with NO regret about what happened.
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