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Derrick Dodge

Derrick Dodge

www.derrickdodge.com
What is your customer experience with Derrick Dodge?

Derrick Dodge Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star based on 1 review; consumers are mostly dissatisfied with Derrick Dodge, with a recent recommendation to "Stay away!" Reviews cite high prices, poor customer service, and problems with warranty work and paperwork.

Positive Feedback

Few or no positive comments appear in Derrick Dodge reviews; no favorable reports on service, discounts, or reliability emerge from recent feedback.

Negative Feedback / Risk Areas

  • Customers report poor customer service, including slow response and ghosting.
  • Complaints about warranty work being denied or poorly completed are recurring.
  • Reports of billing/title issues, such as vehicle registered to another person, and repeat repair needs.

Key Takeaways for Future Customers

  • Confirm the vehicle title lists your name before purchase and document all agreements.
  • Expect difficulties with warranty claims and follow-up; consider this when comparing dealerships.
  • Research Derrick Dodge customer complaints and get clear, written terms on service and pricing.
View full overview ›

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To warn others

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AI Highlights
  • - The 2019 used vehicle isn’t in my name; FCA Canada says it’s under another woman.
  • - Poor service and warranty work; wheel alignments keep failing.
Updated by user May 03, 2024

They're playing the victim now

Original review Apr 10, 2024

I found out I'm paying for a 2019 used vehicle (purchased last summer) and it's not even under my name! Sure the paperwork I signed with them says it's mine...Yet I was told by FCA Canada Headquarters that my vehicle I'm paying for is under a different ladies name!

Had I not called to

make a complaint about this company and the beyond poor customer service/warranty work, I'd be continuing to pay for a vehicle my names not on. No surprise my caseworker is also having a hard time contacting you about things.

Trust the bad reviews on this place. You will never get customer service after you sign, just continous run around and ghosting. They don't do warranty work without a fight; when they do, it's not properly done if done at all.

After almost having to involve my lawyer, they still didn't do

things agreed and signed upon. The reviews complaining about wheel alignments are also true facts. I paid to have one done shortly after purchasing to have to pay for another around a month later after they had my vehicle

This company chose to sell me an unreliable, broken vehicle. I gave you more than enough opportunity to right your wrongs.

I gave you more than enough opportunity to work with me.

You've chosen to continue your ways, I will continue with mine as l've told you. Being under

investigation with FCA Canada Headquarters isn't the only worry you will have.

To anyone wanting to find out more about your purchase, make sure you're actually named on

the vehicle they sold you, make a complaint or get that warranty work done they won't do:

FCA Canada Headquarters

1 Riverside Dr W, Windsor, ON, N9A 5K3

1-80*-***-****

User's recommendation: Stay away!

View full review
Anonymous
map-marker Mount Valley, Alberta

Derrick Dodge Chrysler Jeep Service Center Review

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AI Highlights
  • - Derrick Dodge left my wife and me stranded in Edmonton on Wednesday.
  • - We had to rent a car around 10 PM and our new Jeep has a motor noise.

Derrick dodge left my wife and I stranded in Edmonton Wednesday had to go to airport get rental car at 10:00 in the evening lucky to find one had our new jeep in for noise in motor never ever go back they still have our jeep

View full review

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