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Dermelect

Dermelect Reviews

dermelect.com
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What is your customer experience with Dermelect?

Dermelect Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Dermelect reviews show mixed sentiment: many customers praise product quality and product diversity while reporting medium price level, recurring billing problems, and poor customer service around subscriptions.

Key Takeaways for Future Customers

  • Products are generally liked for effectiveness and variety.
  • Consider opting out of auto-ship to avoid unexpected charges.
  • Be prepared to follow up for refunds or order issues.

Negative Feedback / Risk Areas

  • Frequent customer complaints about billing overcharges and unauthorized charges.
  • Poor responsiveness from customer service and slow shipping responses.
  • Difficulty canceling subscriptions and obtaining refunds.

Positive Feedback

Customers praise product effectiveness, especially Rapid Repair Cleanser, and value the brand's range of offerings.

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Show reviews that mention
outthey overcharge checking account subscription fee shipment trial billing charges dollar account
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Anonymous
map-marker San Diego, California

No longer want subscription

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Please discontinue my subscription for

Rapid Repair Cleanser. It has been coming every month which I did not order. I do love the product.

Thank you,

Pam West

plwest48&gmail.com

User's recommendation: Great product, just don’t subscribe.

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Anonymous
map-marker Louisville, Kentucky

Overcharge, overcharge overcharged

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AI Highlights
  • - I'm 74 years old.
  • - They overcharge my checking account by a $110.
  • - I want my money back.

I'm 74 years out.They overcharge my checking account by a $110.What a*****I'm 74 years out.They overcharge my checking account by a $110.What *** II'm 74 years out.They overcharge my checking account by a $110.What *** I wantI'm 74 years out.They overcharge my checking account by a $110.What *** I want myI'm 74 years out.They overcharge my checking account by a $110.What *** I want my money back

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JOANN N Rdc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Help with billing

AI Highlights
  • - Charges continue after cancellation; only one shipment has been received so far.
  • - Only the $7 trial fee should have been charged.

Too many charges; subscription is canceled. I am still getting charged. I received only one shipment so far, and I do not expect any further, but I should not have been charged any more than the seven dollar trial fee.

Loss:
$247

Preferred solution: Full refund

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Anonymous
map-marker Crown Point, Indiana

Have not received my product

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Have not received the product I ordered on 12/18. Please respond to this communication.

Thank you. If this order is not received by Friday, I will be notifying my credit card company.

User's recommendation: No responses

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Anonymous
map-marker Somerdale, New Jersey

Couldn’t find a coupon for 25% and she wouldn’t tell me what to do. I just wanted to place an order because it said 25% off storewide

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Rude and unhelpful. Are you kidding me?

No one.

Anywhere has made me write a minimum. Its always maximum

Wtf

User's recommendation: Don’t order from cs

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