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Dermavel

Dermavel Reviews

dermavel.com
What is your customer experience with Dermavel?

Dermavel Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Dermavel has a 1.5 star rating from 2 customer reviews; consumers are mostly dissatisfied, reporting product failures, shipping problems, and unresponsive customer service.

Key Takeaways for Future Customers

  • Check Dermavel reviews before buying; several buyers report nonworking pens and missing downloads.
  • Expect difficulty reaching support for returns or replacements and possible delayed transit updates.
  • Price level is reported as high and discounts or offers may not resolve issues.

Negative Feedback / Risk Areas

  • Persistent customer complaints about no email or chat responses and unresolved refund or return requests.
  • Product reliability issues: pens not charging or spark button melting, leaving customers without support.
  • Orders stuck in transit with no clear resolution from support.

Positive Feedback

There is little positive feedback in the available reviews.

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Christine I Iqr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

I never received my free guidebook download and I’ve been trying to contact them.

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But two plasma pans and got a free guidebook I never received the guidebook. *** tried to contact numerous times.

Nobody got a hold of me and I just opened one of my my second pen and it doesnt charge it doesnt work. I cant use it and I was wanting to return it and get another one and nobody has responded.

Ive sent. I dont know how many emails.

Preferred solution: A new plasma pen and I’ll return the one that doesn’t work

User's recommendation: I wouldn’t recommend them to anyone because something happens to the machine the unit you can’t get a hold of anybody and get it replaced

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Resolved
Maguire Van

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Will not return email or chat when they are online

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AI Highlights
  • - Order has been in transit for weeks.
  • - Emails and live chat attempts have received no reply.
  • - Will not recommend this business.

My order has been in"transit" for weeks, I've tried reaching them starting that I believe it's probably lost. Sent an email with no reply as well as their live chat. Will never recommend this business

User's recommendation: Go with ANY other company

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Anonymous
map-marker Zionsville, Indiana

Terrible as my pen has stopped working and there's no way to get any support or a response to help with my issues now that the pen doesn't work.

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Have people available to help as I paid a lot for the pen and the button that activates the spark just melted into the pen and doesn't work!!!

User's recommendation: DO NOT PURCHASE AS ONCE YOU BUY YOU'RE ON YOUR OWN!!

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