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Dermaflash

Dermaflash

dermaflash.com
What is your customer experience with Dermaflash?

Dermaflash Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Dermaflash has a 2.0 star rating from 3 reviews, consumers are mostly dissatisfied; 100% of users would likely recommend the brand despite mixed feedback.

Key Takeaways for Future Customers

  • Read Dermaflash reviews to understand product value and high price level.
  • Know how to release yourself from subscriptions before signing up.
  • Expect good product performance but verify return and cancellation terms.

Negative Feedback / Risk Areas

  • Recurring customer complaints about poor customer service and slow support.
  • Problems with exchange, refund, and cancellation processes and return labels.
  • Subscription management and billing issues reported by multiple reviewers.

Positive Feedback

Reviewers note good product quality and a helpful resolution when live support connects.

View full overview ›

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Lisbeth Lynn M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel my subscription

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AI Highlights
  • - Got a company call soon after posting a scathing report about chat line; the issue wasn't the product.
  • - The agent was pleasant and resolved quickly.

I finally received a phone call from the company, just a few minutes after posting a scathing report about their customer service chat line and lack of resolution. The person was very nice and quickly resolved my issues, asking me why I didn't care for the product and what they could do to make it better.

In fact, it's not the product that's at fault; rather, that I'm not using it anymore, and I told the customer service person that. The problem was solved instantly by a very pleasant, professional person.

Pros:
  • Good product

User's recommendation: Know how to release yourself from subscriptions

View full review
Lisbeth Lynn M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel my subscription

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AI Highlights
  • - The chat agent couldn't locate info using email or ZIP code.
  • - She directed me to a customer service number that was unavailable.

The chat line person was totally unhelpful. When she couldn't find anything associated with my email address, she asked for my zip code and couldn't find anything connected with that either.

At that point, she directed me to a customer service number, which I know was closed until tomorrow. She could have gathered more information, but she was too lazy.

It's as though the company doesn't want to cancel your subscription. Or, if not that, then they want to make sure that you work at it.

Pros:
  • Do provide a good service
Cons:
  • Customer service is poor

Preferred solution: Cancellation of subscription

User's recommendation: Stay away.

View full review
Louisa K Wqv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’m looking for a return label

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Updated by user Jun 03, 2020

Under cons I wrote scam. Now it says none. .??

Updated by user Jun 03, 2020

SCAM!

Updated by user Jun 03, 2020

I will be more than happy to return this,,I’ll even pay for the postage, but there is no address. I’ll need an address.

How will,I know you’re going to know enough to refund. You have no honor as I’m learning.

Send me a label, an address, a phone number so my attorney can more easily reach you. One lousy label and I’m done with you and view your deal forever.

Original review Jun 03, 2020

I cant get a return label because I dont have a a password. I have received 2 passwords both bogus.

What are you doing? Ive been through this 10 times TODAY

This is a slow detailed scam

Loss:
$109

Preferred solution: Full refund

View full review

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