Betty S Jhq
map-marker Hamilton, Montana

Product not the same fragrance since moving to MT

I really dont know! Wowed by the fragrance (in store purchase) in Houston, relocated to MT (on line purchase) fragrance is a big ton of nothingness!

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User's recommendation: no clue what would give anyone else a different outcome.

Shanesha Dmq
map-marker West Palm Beach, Florida

Apple pay did not give chance to enter discount code

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Wrong number. Please do not send me information now that I have supplied you with email and phone for no reason. Now I am even more pissed

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Sravya A

Package returned

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I placed a vacation hold as I was out of town and Fedex refused to give me my package and returned the package back to the seller. I have been trying to contact Derek Lam for a refund and havent got any response.

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Loss:
$790

Preferred solution: Full refund

User's recommendation: Bad customer service

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