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Department Of Work And Pensions

Department Of Work And Pensions Reviews

www.gov.uk
What is your customer experience with Department Of Work And Pensions?

Department Of Work And Pensions Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Department Of Work And Pensions has 1.0 star rating from 1 review, with 100% unfavorable feedback and a recent recommendation to remain collected & vigilant at all times. Consumers report dissatisfaction with customer service and the website, and say the price level is high.

Positive Feedback

There are no positive service highlights in the review; the lone reviewer emphasizes ongoing unresolved benefit and payment issues.

Negative Feedback / Risk Areas

  • Unresolved large payment owed (£15,000) is cited among customer complaints.
  • Poor customer service and difficulty reaching support are recurring issues.
  • Website problems hinder account access and claim management.
  • Perceived high price level and delays in benefit processing.

Key Takeaways for Future Customers

  • Check Department Of Work And Pensions reviews and prepare detailed documentation before contacting support.
  • Expect delays; monitor billing and benefit records closely and remain vigilant.
  • Persist with follow-ups and use multiple contact channels for customer service.
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Verified Reviewer
| map-marker London, England

A huge gap in Customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - They owe me £15,000 and I can't recover any of it.
  • - It has piled up over the years and involves ESA, DLA, Universal Credit and Cost Of Living.
Original review updated Jul 08, 2024

They owe me £15,000.And i've had no luck in getting close to getting any of it.It piled up over the years.Many a time when i was in desperate need.A combination of ESA,DLA,Universal Credit & Cost Of Living

Loss:
$22000
Pros:
  • Payout obligation
Cons:
  • Laziness

Preferred solution: Full refund

User's recommendation: Remain collected & vigilant at all times

View full review

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