Dentures on line.

resolved my case with this company. mr. nelson woods worked with me and I received my partial. it fits great. I have order a lower partial from mr.woods and I know he will do a good job in making it. the new partial look like real teeth and I am so happy to be able to smile and eat and chew real food. so if any one need low cost dentures or partials contact mr, woods he will take u step my step thru the whole thing, from impressions to the the finished denture. again I thank mr.woods for the fine job. john campolo
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ID
#605209 Review #605209 is a subjective opinion of poster.
Location
Kenosha, Wisconsin
Reason of review
Good quality
New Reviewer

Scammed by denturesonline.com

this company has scammed me out of 614.00. order upper partials in auqust 2014. still waiting. has anyone delt with nelson woods who works out of garland tx. he took my order . the bbb is no help the att general is a joke. this company need to be shut down i am filing to take them to small claims court. there phone and email never work. any one who reads this or has been scammed spread the word to not use this company for there service. i am on a fixed income the dentist wanted 2,000 for the upper trying to save mony just to be cheated. where are the laws to protect us . john campolo
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2 comments
#944948

THE MONEY I PAID FOR THE ORDER WAS PAID TO JAMES BOYCE, FROM COLORADO. STILL WAITING FOR REFUND.

#944940

YES, I HAD THE SAME PROBLEM. ONLY FOR ME IT IS OVER $1200.

I FILED A COMPLAINT WITH BBB, AND HAVE BEEN WAITING SINCE AUGUST 2014 FOR MY REFUND.

YES I SPOKE WITH NELSON, WHO SAID THAT HE COULDNT HELP BECAUSE HE JUST WORKED FOR THE COMPANY AND DID NOT KNOW WHO OWNED IT. DID YOU GO TO COURT?

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ID
#561066 Review #561066 is a subjective opinion of poster.
Location
Kenosha, Wisconsin
Reason of review
Poor customer service
Loss
$614
Preferred solution
Full refund
New Reviewer

Dentures on line .com

in august i order the upper partial at a cost of 614.00 . after weeks of waiting i contacted a MR. NELSON WOODS WHO TOOK MY PAYMENT HE SAID THEY WERE LOST BY THE LAB AND WOULD SEND OUT A NEW KIT. TOOK THE IMPRESSIONS SENT THEM IN AND CALLED HIM TO SEE HE GOT THEM. HE SAID YES AND TOLD ME HE GET THEM MADE. STILL WAITNG FILE A COMPLAINT WITH THE BBB DRAGGING THERE FEET. THIS COMPANY NEED A LAW SUIT TO GET ALL THE MONEY THEY TOOK IN FROM THE PEOPLE THEY HAVE SCAMMED.HAS ANY ONE DEALT WITH MR. WOODS. THIS IS AMERICA AND THIS SHOULD NEVER HAPPEN. COME ON BBB IF ENOUGH COMPLAINTS ARE FILED DO YOUR JOP AND GET OUR MONEY BACK.TIRED OF THE RUNAROUND I HAVE BEEN GETTING. JOHN CAMPOLO
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1 comment
#917164

I HAVE RECIEVED A FULL REFUND FROM MY CREDIT CARD. ANY ONE WHO HAS PAID DENTURES ON LINE.COM WITH ONE AND HAS BEEN SCAMMED LIKE ME SHOULD CONTACT THE CREDIT CARD COMPANY AND EXPLAIN U WERE SCAMMED AND DISPUTE THE CHARGES, JOHN CAMPOLO

ID
#558463 Review #558463 is a subjective opinion of poster.
Location
Kenosha, Wisconsin
Cons
  • Are scammers
Reason of review
Poor customer service
Loss
$614
Preferred solution
Full refund
New Reviewer

Scammed by Dentures Online (www.denture.com)

Update by user Jan 15, 2014

It's been 4 months now and the company has started to ignore my requests for updates and information. Phone calls have not been returned, emails are unanswered.

They have even failed to respond to my complaint with the Better Business Bureau.

I have a complaint in now with the Attorney General's office.

I don't know how they can stay in business when they operate like this.

Original review posted by user Dec 02, 2013
I ordered a full upper denture in early September expecting to have the completed denture in 5-7 weeks. It has been 12 weeks and I'm still waiting. They have already taken payment for the service. They held my imprints for 6 weeks before processing (it took a complaint to the Better Business Bureau to even get that). The try on they shipped was way too large, they did not send directions on how to re-size so I had to wait until I could contact the company for directions. They're now holding that impression and have not processed now for nearly 2 weeks. They have not attempted to contact me at all to explain any reasons for the delays, and it takes them several days to weeks to respond to emails and written requests for updates. In the mean time, they have banned me from commenting on their Facebook page and have deleted the bad reviews I left them. They have so far refused requests for a refund despite claiming a 100% Satisfaction Guarantee.
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8 comments
#1628394

We'll if you experienced dentist weren't so dame expensive and stop ripping people off with very inexpensive materials,then poor people would not have to go to these measures but I'm sure the experience d dentist won't or can't relate to the less fortunate

#1517534

Anyone who thinks they can take a quality impression and wax bite of their own mouth , then send it off to some online lab, is a complete moron.

#933556

You bought dentures online? Hahaha why bother with this review you should have known what you were in for

#910091

I AM ONE HAPPY GUY. TODAY I RECIEVED A FULL REFUND FROM MY CREDIT CARD COMPANY. ANY ONE WHO PAID BY CARD AND HAS BEEN SCAMMED SHOULD ASK FOR ONE .

#933531
@Terrah Qbm

letting u all no nelson woods is not working for dentureson line anymore spoke to him on 1-19 -15 said he has had enough with this company/

#767781

Update: 3 1/2 months and I still don't have a finished denture. They're averaging a six week turnaround time just for the wax fits, and those don't fit. Something that should have been done before Thanksgiving will be lucky to arrive before Independence Day.

#756493

New information received: They ship orders to a lab out of state. They have admitted that they have no control over the lab, can only contact the lab via e-mail, and the lab is never in communication with the customer.

They are still skirting the refund issue, now stating a refund will take 30 days.

#755079

I too am a victim of Dentures Online. I ordered a full set of dentures in early September (995.00).

finally last week I received a wax "Try in." They turned out to be PARTIAL dentures that were made from somebody else's impression.

Now they are refusing to answer the phone, or my emails. stay away from these scammers!

View more comments (7)
ID
#461035 Review #461035 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$495

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