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A very unhappy customer.
Basically I need to get a partial, implant, denture, or bridge for one tooth, and the health insurance refuses to cover it because I am older than the age of 21, and they just don't cover that type of stuff, yet they are willing to cover for extractions, root-canals, and full dentures, but they refuse to help me with one missing tooth. Dental Clinics expect me to pay them so much money to get this done, and I don't have the money to pay for it to be done. But if it doesn't get worked on soon, my teeth will shift, and I can't have that happen. I wish there was a way I could get this done for a small fee, or at least have a family member help me pay the *** bill, but no one is willing to help me. The customer service reps. refused to help me, and just said I should pay it out of pocket, but I don't have the money to get this done. They even gave me a painting companies phone number which is no help for this situation. Another customer service rep., said I am not allowed to file a complaint about this not being covered because, the state law chose to cover only a certain amount of benefits. I need this fixed, but I am also done dealing with Denti-Cal's ***. What should I do? I need help with this situation, and I really don't know what to do. So please help me. Also if you can't help me, is there anyway I can file a complaint against this company about this, or drop the dental insurance completely because, no one there can't even do their job correctly, and I don't have time to deal with this, but at the same time I need help with this dental emergency. I even browsed on the internet, and it turns out on several different websites, they say that a partial, implant, denture, or bridge is actually a dental emergency, even though I know Denti-Cal does cover for dental emergencies, they apparently don't consider this to be a dental emergency, and I don't understand why? So I am frustrated about not getting any help for all of this dental situation, and I need help or I will go crazy. Please help me soon, or at least tell me someone who can help me with this because, I honestly can't take it anymore. Thanks for listening to my problem, and reply soon with all the help you can give me, regarding this situation. Good-bye for now.
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