Dental Health Experts Reviews

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Dental Health Experts Customer Care Review

4.8
The best experience ever, the staff was way beyond friendly and helpful. I will recommend this dentist to anyone and everyone I know. Karen and virginia you are the best.
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ID
#884370 Review #884370 is a subjective opinion of poster.
Location
Auburndale, Florida
Service
Dental Health Experts Customer Care
Reason of review
Good customer service

Finally!!!

I got a card in the mail from Dental Health Experts, $59 for exam and x-rays. After not having my teeth cleaned for quite some time, I thought I would go check this place out. I am so very glad I went to Dental Health Experts!! The staff is very friendly and Dr. Gromak DOES AWESOME WORK!!! I will definitely go back there for my cleanings and any other dental work I may need in the future. I anyone is looking for a good dentist and friendly staff....THIS IS THE PLACE!!!
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1 comment
#1457652

Dr. Gromak and his staff are fantastic, kind and caring!

I was referred to Dental Health Experts by a referring endodontist in Winter Haven, FL. for tooth restoration from a root canal.They not only saw me quickly but worked with me on a payment plan that fit my budget! So, after 3 years of pain from a prior botched cavity fill;I am pain free and able to eat anything without worry!Thank you Dr.

Gromak and staff! Your care and compassion for others do not go unnoticed.Always grateful,Mary Ellen Wolfington

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ID
#790540 Review #790540 is a subjective opinion of poster.
Location
Tampa, Florida
Reason of review
Good customer service
New Reviewer

Scammed me

Update by user Jan 02, 2016

UPDATE: For anyone that has been scammed and lied to by DHE or any other medical establishment, here is what you can do: Stop payment on your credit card.

File a complaint with the Better Business Bureau (http://www.bbb.org/west-florida/business-reviews/dentists/dental-health-experts-i-in-temple-terrace-fl-9010****/file-a-complaint).

File a complaint with the Attorney General's office (http://www.myfloridalegal.com/pages.nsf/Main/E3EB45228E9229DD85257B05006E32EC).

File a complaint with Florida Board of Denistry (http://floridasdentistry.gov/help-center/how-do-i-file-a-complaint/)

If you are in severe pain because of their treatment seek out a lawyer. A lot of scam dentist perform unnecessary surgeries to make money off of you. They took an oath to do no harm.

Cutting into you when there are other options so they can make some quick cash is doing harm to you. You can fight back! This Dental office cares more about making money then individual care for their patients. It's sad but true that some people in the medical profession only see dollar signs instead of their patients needs.

I hope this review helps any unsuspecting patients of real harm being done to them.

(Dental Health Experts, Dr. Adam Gromak )

Original review posted by user Dec 15, 2015
Patient BEWARE!!! This place advertises for $89 tooth extractions and $59 x-ray with cleaning. I went in there to get 3 teeth pulled. At first they quoted me a bill for $8685. I told them that I didn’t need all the extra treatments they wanted to do, I just want my teeth pulled for the advertised price of $89. At that point the office assistant said “OK”. It took the dentist less than 30 seconds to extract each tooth, 3 total. After they were finished I was told they charged my Mother’s credit card $944. (Which I have to pay back). They knew the amount I was able to spend and with plenty of opportunity to properly inform me that they weren’t going to charge me $89 a tooth but instead charge me $295 a tooth plus the $59 for X-ray (no cleaning as advertised). If I was properly informed I would have not consented to this treatment because at the moment I am unemployed and living with relatives. I was in a lot of pain and my mom offered to put the amount on her credit card for what she thought was $89 a tooth. There are a lot of great dentist out there that truly care about their patients and not just how much money they can squeeze out of them each time they come in for a visit. If I was you, I would look for a dental office with integrity and compassion. You will not find that at Dental Health Experts in Temple Terrace, FL. (Dentist was Adam Gromak)
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2 comments
#1531925

I’ve never been to such a quack dentist with dirtier equipment and black mold literally covering all of their events in every room I went in. I’m disgusted by my experience.

They have a 3-tag team sales method and only if you pay them cash today will they treat you cash and I’m talking $1700 not $59.

I wouldn’t let them touch my teeth with a 10 foot pole. I have photos.

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0 0
#1087648

UPDATE: For anyone that has been scammed and lied to by DHE or any other medical establishment, here is what you can do: Stop payment on your credit card.

File a complaint with the Better Business Bureau (http://www.bbb.org/west-florida/business-reviews/dentists/dental-health-experts-i-in-temple-terrace-fl-9010****/file-a-complaint).

File a complaint with the Attorney General's office (http://www.myfloridalegal.com/pages.nsf/Main/E3EB45228E9229DD85257B05006E32EC).

File a complaint with Florida Board of Denistry (http://floridasdentistry.gov/help-center/how-do-i-file-a-complaint/)

If you are in severe pain because of their treatment seek out a lawyer. A lot of scam dentist perform unnecessary surgeries to make money off of you. They took an oath to do no harm.

Cutting into you when there are other options so they can make some quick cash is doing harm to you. You can fight back! This Dental office cares more about making money then individual care for their patients. It's sad but true that some people in the medical profession only see dollar signs instead of their patients needs.

I hope this review helps any unsuspecting patients of real harm being done to them.

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ID
#752018 Review #752018 is a subjective opinion of poster.
Location
Lithia, Florida
Reason of review
Pricing issue

Overcharged by $200.00

Called Dental Health Experts for a tooth extractions, my husband's normal dentist doesn't do them. I got a quote of $89 for extraction and $59 for exam, made the appointment. No one said anything else about the extraction costing more. I was asked to pay before the procedure was done, couldn't read my receipt, didn't think about it. When I checked my credit card charges, they had charged me $354 for what was quoted as $150. The procedure took about 5 minutes, no stitches, nothing extra, just the extraction. I feel as if we have been robbed at gunpoint. Stay away from these crooks.
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ID
#483645 Review #483645 is a subjective opinion of poster.
Location
Tampa, Florida

Warning Unprofessional/attitude Dentist

Over the past 16 years, I had removable denture. Recently, while I was searching for the best dental cares due to the ones was broke. I called them finally got same day appointment on Dec 28, 2011. Met with the dentists both female and male, both take time explained things and recommend me what it needs to be done in my mouth including price before they can do anything with my mouth. I got a price quote and did not feel like I want to spend over $7,000, so I told them that I was going to replace a removable denture instead, after that the female dentist acts unprofessional/attitude completely and told me to come back in one week for my new denture. Today, is my appointment and my new denture totally unfitted and unshaped, my old ones look and feel much better and its fit perfectly. I told her it's did not fit, she immediately says that the removable denture is not supposed to be perfect and that is all they can do for me. I did not pay $ 500 for this crab dentists attitude/unprofessional. Oh I forgot my removable denture is on teeth # 7 and 8, so she told me it's not supposed to look perfect…. She said I am picky about it, she got up and walked away and schedules me in 2 weeks to talk to lap person who designs my denture. Not only that, I said if I am not going to get a new one I will have to cancel the transaction she said I can't do that.
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6 comments
#1388560

YOU ARE CORRECT THIS IS THE WORSE DENTAL OFFICE DO NOT GO THERE

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0 0
#459399

Yea they got me for 11,000.00 now they refuse to fix anything. I learned the hard way

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#421326

I am a current patient at Dental Health Experts. The Doctors as well as the staff are awesome!!

I was greated by the front desk lady Candie, was taken back by one of their assistants Karen and was treated like I was part of the family.

If this is the way you want to be treated I highly suggest this office to everyone!! :)

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#410461

Whoever got their refund can you contact me I'm going thru the same bs as we speak please contact me cooterman@***.com and that goes directly to my printer please I could use the help ???

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0 0
#408233

How to remove complain for dentis health experts? Talked to the desntist today, he is willing to refund me the money.

Posted by: Anonymous

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#1179812
@PissedConsumer408233

Tried that they just quite answering my calls. Got 11000.00 from me and I got a mouthful of junk.

Plus everything they did has fallen out and don't fit. Problem is no one will fix there work only replace it. They did a root canal and did not seal it and I got a real bad infection.

Stay away. Kyle Graley

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ID
#288241 Review #288241 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

Trying to get rich over night !

After speaking with the dental assistant extensively and being told the range of 99.00 - 200.00 for an extraction an appointment was made after the x-ray and being correct on which tooth needed to be extracted another price of 300.00 was given which did not include the exam. Not a good practice to bait someone and expect them to be happy with the price change, After paying for the exam and leaving to seek a professional opinion from an oral surgeon the price with exam as well as extraction was under 200.00 Surgeon stated there was no need for any surgery and anyone would of known by looking at the x-ray the roots were not deep enough. ( Do Not Go There) Trying to get rich over night at the expense of someone else's necessity.
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1 comment
#459402

Yea they did work for me really trusted them paid over 11,000 now I have a partial that don't fit and the one they replaced it with is falling apart and they won't even return my calls says they are not going to do anything for me

Reply
0 0
ID
#278351 Review #278351 is a subjective opinion of poster.
Location
Tampa, Florida
Loss
$100

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