On 2-2-15 i had my second appointment with Dr Cunningham. (I luckily made it threw my first appointment without encountering his issues.) In Regards to my appointment, i Had to schedule in early November to get my February 2nd appointment! I thought that was kind of pathetic. When i arrived early for my appointment mind you, the place was PACKED and way behind schedule. I suggest allowing 2 plus hours for your appointment here because it takes half that time to be SEEN by a doctor. also, it was not at ALL a family friendly environment. In regards to my dentist patient interaction, starting with the explanation of my options for treatment. POOR. Dr Cunningham gave me no other options besides one extreme calling for the extraction of all of my teeth. the amount of time the dentist spent with me was embarrassing. He did not show concern for my questions or worries and seemed very negative about my treatment plan. Of course, due to this, I was not as confident in Dr Cunningham. I'm someone who has not seen the dentist in many years. I expressed my anxiety, and Dr Cunningham had TERRIBLE bedside manor. He talked to his hygienist as if i wasn't there, he even SIGHED when i opened my mouth!!!!! I was OFFENDED from the get go, he had no personality, compassion, or empathy to my situation. He failed to explain anything, any other options, or even the treatment he was recommending which was full dentures. He made me feel very self conscious about my treatment and he used very discouraging statements like "It doesn't look good in there." which made me feel an INCH big- NEVER AGAIN!! AS far as the dental TEAM, my hygienist was AWESOME. sweet, caring, friendly, and though not all the information i got from her about my estimate was accurate, (or even close,) she made every effort to make my visit worth it by breaking down treatment and cost to the best of her ability, and without help from the doctor. she was very personable unlike the dentist she assisted. Now lets get to the bottom line: Payment and Pricing. Dental associates really seemed like a *** of a deal considering the only time i used them was emergency extractions of 3 teeth and it only costed me the $60 for the insurance they offer which covered that exam and procedure. I really thought i was getting a deal getting drilled on in some cubical by some at cost dentist, but got a 2nd opinion, with a more reasonable cost and treatment plan and an AMAZING dentist. The information on the cost of the treatment [from dental associates] was poor. My estimate was not only inaccurate but also very difficult to read. they gave me three pages of mumble jumble that not even THEY understood. I'm really glad these red flags game up before i decided on where to get my dental work done. Not only my issues with the dentist was the reason to discontinue the patient relationship, the difficult to read, wordy estimate, $2,843.60 MORE for the exact same treatment only better quality dentures, and more respect from an understanding dentist. I am SO glad i decided to go for a second opinion before making the decision to go forward with treatment I now have a BEAUTIFUL smile, and yes, dentures, but i felt much more confident in my new dentists hands. I've heard Dr Cunningham say before "he doesn't have time for patients that are afraid of the dentist..." hopefully he lightens up because reality is it IS scary having 29 teeth extracted a the age of 28 years old, and i needed someone to understand that.