Net10 wireless customer service is a joke

I ordered a phone off of NET10 wireless' website. The website stated if ordered prior to 3pm it would ship the same day. It wasn't shipped for 5 days. I paid for overnite shipping and they didn't ship it that way. I asked for a refund of the overnite charge and they said they can't. Also you get put on hold for hours at a time and most of the time when you do speak to someone they say they can't find you order. I know the shipping cost isn't much, but I'm feeling more people have been scammed with the overnite shipping charge and their phones weren't shipped that way. Would love to see if there is enough people with the same issue for a class action lawsuit to stop them from doing this to more people.
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ID
#426464 Review #426464 is a subjective opinion of poster.
Location
Vineland, New Jersey
Loss
$15

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