Daneisha L Ftj

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Verified Reviewer
| map-marker El Paso, Texas

I order over a month ago still haven’t received my order

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Dennis Uniform - I order over a month ago still haven’t received my order
Dennis Uniform - I order over a month ago still haven’t received my order - Image 2
I placed an order for my daughter month ago for school and still have not received my order. Iv tried contacting the customer service number emailed with no response! She has been in school for 3 weeks without her new uniform that is required for school. When will my order be shipped out we really need it for school!
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Loss:
$70
Pros:
  • Shipment was fast my first order
Cons:
  • 2nd time ordering waiting over month stains are hard to remove

Preferred solution: Full refund

Evelyn L Ydf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vallejo, California

Un happy with customer care service

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I placed an order on August 1st

I accidentally had a typo on my email so I never received my order confirmation number.

I have called everyday since August 1st as well as send emails and no one has taken the time to simply email me the confirmation order number I have even logged on to my account and only past orders are showing.

Im highly disappointed that the San Francisco and San Leandro stores are gone those 2 stores always had our school uniforms available now we are forced to order online and we cant even get a hold of anyone. For how expensive these uniforms are there is no way not to have customer care representative and calls and e-mails just obscured.

All I need is a simply email with this is your order number to track

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Cons:
  • We no longer have a bay area store that carry our school uniform

Preferred solution: I need a call asap please or an email with the information I keep asking for

2 comments
Guest

20 calls and 3 emails and nothing. Worst customer service ever.

No one ever answers my call.

My son now has no uniforms and school starts tomorrow. Ridiculous.

Tyanne Opz

20 calls and 3 emails and nothing. Worst customer service ever.

No one ever answers my call.

My son now has no uniforms and school starts tomorrow. Ridiculous.

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Anonymous
map-marker Lewiston, Maine

Have not received order been 3 weeks

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haven't received anything from my order and no response. can't get In touch with customer service only automated.
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