Anonymous
map-marker Bandera, Texas

Unprofessional and unpleasant people answering the phones

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Ordered helmet and shield. Paid for 3 day shipping which was extra.

Called to see why we got a text that said your package is arriving later than expected date. The lady there that answers the phone is unprofessional and a joke to work with.

Will not be using them EVER again. Not because package isn't here yet but because of the customer service!

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User's recommendation: Don't pay extra for better shipping!

Garry R Tch

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Verified Reviewer

Sent wrong part

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Order number 1050**** date ordered May 11 2023. 41338 heavy duty handlebar bushing kit $22.10 are not the correct bushing kit.

The web site said it would fit my 1997 Harley Davidson FLSTS . my bushings are 1 5/8 inch out side diameter the one you sent me are 1 1/4 inch please send me a return lable to ship them back and send me the correct bushings thanks Garry

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Pros:
  • Parts department is usually pretty accurate
Cons:
  • Mistakes happened

Preferred solution: Send return lable to get this kit back and Send me the correct handlebar bushing kit. DennisKirk knows what bike I have and who I am. Because I have purchased parts for the 1997 FLSTS before

Fatema Cky
map-marker Stanton, Iowa

To get some measurements.

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Nothing bad has happened. Always have had good luck getting products in timely manner. Like ordering from Dennis Kirk just for the fact I usually get it the next day.

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User's recommendation: Recommend

Anonymous
map-marker Eau Claire, Wisconsin

Order parts

Once I got the correct phone number it was excellent!!! No complaints here at all.

Great customer service and very prompt on receiving parts.

Next day infact!!! Thank you so much!!!

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Todd S Ppi

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Verified Reviewer

Have not received boots yet

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Have not received womens winter boots yet. I ordered these boots approximately a month ago along with a jacket. I have received the jacket but not boots.

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Prescott, Arizona

Order issue

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Wrong bars sent which cause me to spend more money and discounts offered. Company needs to verify what they send out.

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