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Improper Fees

My nonprofit, of which I am Secretary/Treasurer, had a free checking and savings account with this bank. Without proper notification this bank changed the checking from a free checking account to a monthly fee account. This sudden change then also resulted in a large insufficient funds fee since I had deposited the exact amount in checking and when they charged the account a monthly fee the account was short by that amount. I contacted a manager and explained the situation and was told tough luck. I asked to speak to another manager and they said the same. I moved the account the same day to another local bank that was highly rated for customer service. When I closed this account the teller told me that others had the same problem with this surprise fee(s).
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ID
#218655 Review #218655 is a subjective opinion of poster.
Location
Poughkeepsie, New York

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Denali State Bank Privacy Policy
To read more: https://www.denalistatebank.com/assets/files/9fSmO9SG
Summary

Personal and business banking for the residents of Alaska is the main operational area for the Denali State Bank. This financial institution realizes personal bank cards issuing, checking and savings monitoring, certificates of deposit issuing, IRAs, business and corporate accounts opening, commercial loan arrangement, cash management services and other operations listed on the official site. Denali State Bank provides consumer, commercial and mortgage loans for the different parts of society. Besides, there is a number of online services for the registered clients of this company. They include bill paying, cash management and personal account monitoring. The institution provides community events along with the major services and is ready to accept applications concerning the cooperation and employment within the offered conditions.

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