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Democrat and Chronicle

Democrat and Chronicle Reviews

www.democratandchronicle.com
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2.6 out of 5
Based on 2 reviews from registered users.
2.6
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2 rated reviews | Is this your business?
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Democrat and Chronicle Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Democrat and Chronicle has a 2.6 star rating based on 2 customer reviews, with a 50/50 positive/unfavorable split. Recent recommendations include "Don't do it". Consumers cite high price level and dissatisfaction with customer service and diversity of products or services.

Key Takeaways for Future Customers

  • Check Democrat and Chronicle reviews for delivery and subscription reliability before subscribing.
  • Expect potential issues with billing and refunds; confirm charges and cancellations in writing.
  • Customer service access may be limited; prepare for slow or no phone support.

Negative Feedback / Risk Areas

  • Repeated delivery failures and papers left in lobby.
  • Subscription problems including double charges and failed cancellations.
  • Difficulty updating payment info after a new Visa card.
  • Complaints about content and format changes.

Positive Feedback

Some reviewers are neutral and a portion of feedback is positive, reflected in the mixed rating distribution.

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Catherine P Kso
map-marker Rochester, New York

Delivery and subscription issues

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1.0

No papers delivered, subscription not fulfilled correctly, trrrible customer service. No human beings available to speak with etc.

Loss:
$50

Preferred solution: Full refund

User's recommendation: Don’t do it

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Sharon A Cxa

New Visa Card number

I have a new Visa card number, as my card number that you have on file has been comprised. Can you please refer me to someone

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Anonymous
map-marker Rochester, New York

Cancel 2 subscriptions

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2.4

I have been charged 2x for subscription. Tried to cancel one.

Did not cancel. Cancel both please.

Please email me with confirmation. Thank you, Susan Khuns, skhuns@***.com

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Jonell Xlu

Delivery problem and cancellation

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4.1

Delivery person no longer delivered paper to apartment. Instead papers left in the lobby by the security guard .

Only a problem for tenants in the building not for homeowners etc.

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Marilyn B Rbg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Why did you do away with the Dr.s column in the comics section ? Another poor idea, in my opinion.

One of my go-tos was the Dr.s column each day, in the paper. Now you have changed the format yet again.

So frustrating!

And yet you made the bridge section larger ! I don’t understand why.

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