Catherine P Kso
map-marker Rochester, New York

Delivery and subscription issues

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No papers delivered, subscription not fulfilled correctly, trrrible customer service. No human beings available to speak with etc.
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Loss:
$50

Preferred solution: Full refund

User's recommendation: Don’t do it

Sharon A Cxa

New Visa Card number

I have a new Visa card number, as my card number that you have on file has been comprised. Can you please refer me to someone
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Anonymous
map-marker Rochester, New York

Cancel 2 subscriptions

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I have been charged 2x for subscription. Tried to cancel one. Did not cancel. Cancel both please. Please email me with confirmation. Thank you, Susan Khuns, skhuns@***.com
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Jonell Xlu
map-marker Rochester, New York

Delivery problem and cancellation

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Delivery person no longer delivered paper to apartment. Instead papers left in the lobby by the security guard . Only a problem for tenants in the building not for homeowners etc.
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Marilyn B Rbg

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Verified Reviewer
| map-marker Rochester, New York

Why did you do away with the Dr.s column in the comics section ? Another poor idea, in my opinion.

One of my go-tos was the Dr.s column each day, in the paper. Now you have changed the format yet again. So frustrating! And yet you made the bridge section larger ! I don’t understand why.
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