Terrible experience. Both my friend and I went in to try on dresses. We choose dresses that we wanted to try on and have the consultant specifics of what we were looking for. Not only did the consultant pull everything but what we had asked for but also wouldn't let us try on our dress picks. Worse experience ever. DO NOT GO HERE AND WASTE YOUR TIME OR MONEY!
Reason of review
Poor customer service
Demetrios Bridal didn't make it right!
Demetrios Bridal ordered my dress. The top had two different sizes on the front and back. One was a 10 (my size) and the back half was a 4 or 6. The dress was 3 inches short on the back. Instead of making a new one, they altered it and it never fit right. It was large in the bustline. Then they altered it again and it was 1 1/2 inches short in the back again. It's never been right all along. I've driven countless hours back and forth to their store to make this work, each of those hours has been worthless since I have no dress currently. We're 15 days until the wedding and I still don't have a dress that fits. I do not recommend them!
Rochester, New York
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