Anonymous
map-marker Round Lake, Illinois

Order wrong

Everything says 5.56 and I ordered 7.62, thats it thats all please return my call at 773-398-**** thank you

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Brunetta Ypg
map-marker Odessa, Texas

Check on order8

Have not heard from you on my order you took my money but have not sent my product whats happening you took my money Jan 26 no response from you guys this has never happened before please respond and speak

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Darcie C Adg

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Verified Reviewer

The way barrels were shipped

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2 pistol barrels I ordered were poorly packaged, a very nice young man who was my customer service representative, figured out what had happened. They shipping them together in a box, at some point during transport the box was damaged and put into a usps plastic bag and that's how I received them, pretty pissed.

I have been doing business with them for years and never have I received a barrel shipped in that manner. Dtt's service rep spent about 37 minutes on the phone and computer with me.

In all the years I've only had communication with cs around 3 times, and all were pleasant. Thank you again DTT

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Pros:
  • Great inventory and prices fast shipping
Cons:
  • None really

Preferred solution: An explanation

User's recommendation: DTT is a great company with an amazing inventory, very good prices, with fast shipping. Seriously guys give them a shot you will not be disappointed.

Darcie C Adg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lebanon, New Hampshire

Customer service

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My order from dtt arrived today, I ordered 2 barrels they were in bubble wrap and in a usps plastic bag, I called customer service within 5 minutes of opening the package obviously unhappy, spoke with a gentleman who was exceptional, I was on the phone with him for roughly 37 minutes, he found out that the package was shipped out in a box, it broke in transit and the barrels were transferred to the said bag. I honestly have been a customer for years and probably called them less than a handful of times.

Great prices, well stocked, and fast shipping. Thank you

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User's recommendation: Try them you'll love them

John M Xbw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Purchased an item I didn’t need

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Delta Team Tactical - Purchased an item I didn’t need

I thought I needed the part I dont I would just like a refund please and thank you I dont like that customer service reps are unavailable during business hours.

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Loss:
$83
Pros:
  • Online services
Cons:
  • Unavailable customer service

Preferred solution: Full refund

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