Delta Faucet Company Reviews
Delta Faucet Company Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Delta Faucet Company has a 2.8 star rating from 5 reviews, consumers mostly neutral; 100% would likely recommend despite a 100% unfavorable distribution in sentiment bars.
Key Takeaways for Future Customers
- Expect mixed Delta Faucet Company reviews about product durability and occasional good resolutions.
- Warranty can work well for replacement parts but watch installation fit.
- Some customers recommend the brand for quality finishes.
Negative Feedback / Risk Areas
- Recurring customer complaints about faucets breaking, leaking, and random failures.
- Customer service slow or no follow-up; billing and refunds delays reported.
- Issues tied to membership or auto-ship/volume packages caused confusion.
Positive Feedback
Many note great product appearance, lifetime warranty support, and direct recommendations to buy Delta faucets.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Delta Faucet Company has a 2.8 star rating from 5 reviews, consumers mostly neutral; 100% would likely recommend despite a 100% unfavorable distribution in sentiment bars.
Key Takeaways for Future Customers
- Expect mixed Delta Faucet Company reviews about product durability and occasional good resolutions.
- Warranty can work well for replacement parts but watch installation fit.
- Some customers recommend the brand for quality finishes.
Negative Feedback / Risk Areas
- Recurring customer complaints about faucets breaking, leaking, and random failures.
- Customer service slow or no follow-up; billing and refunds delays reported.
- Issues tied to membership or auto-ship/volume packages caused confusion.
Positive Feedback
Many note great product appearance, lifetime warranty support, and direct recommendations to buy Delta faucets.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Indpls, Indiana
Just purchased a shower head with a...
- - Product quality isn't what it used to be; the hose is ridged and stays bent.
- - Support said nothing could be done and suggested returning to Lowe's.
Just purchased a shower head with a wand (75544DRB) Not sure what happened to Delta but you products and quality are not what they use to be..
The so called flex hose to the wand is so ridged that you can bend it in any shaped you want and it just stays in that position.
Cust rep stated nothing she can do so unhook the shower head and take it back to Lowes .
Why should I spend time disconnecting the whole head when I just need a decent hose.
Big help she was.
Please send me Jill Ehnes email so I can forward her this email and pictures of a flexible hose..
Thank you
Gregory Greulach
Preferred solution: New hose
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chattanooga, Tennessee
Recurrence 901403
- - Delta reference #1172****: a staff member promised a callback on July 28 after July 27.
- - No callback was received; the call dropped.
Issue was resolved through customer service thoroughly studying the problem and getting higher individual input from their management team.
Called in regarding Delta reference #1172****. Ive been waiting for a call back a young lady said she would do after a discussion of my issue on July 27. She understood the issue but said she would need to call me back on July 28 but Ive heard nothing.
Today the call dropped and the individual I was talking too never called back.
Your responses are good until you know theres no way to actually resolve the problem.
Im very disappointed
Someone should call to resolve this issue,
- Good till they have to take accountability
- No solution to problem
Preferred solution: Correct product
User's recommendation: Don’t buy because of warranty
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ooltewah, Tennessee
Question on wand assembly -pull down kitchen
Excellent service
I feel that delta will take care of all issues that I may incur as a customer. I am 74 years old and have used Delta products in 3 houses that Ive built since the year 2000. All issues that developed over the years have all been resolved by Delta with on time management of any issues that developed with any product I purchased.
Consumers should always review the warranty and processes necessary to maintain quality service of any proxy purchased.
User's recommendation: Buy Delta . You will not be disappointed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Huntsville, Alabama
Problem with our kitchen faucet leaking again you have already replaced the part
My Delta kitchen faucet is leaking again and I cannot get it to stop. Delta replaced the part and it worked.
- Great product
- Faucet seems to leak
Preferred solution: A new kitchen faucet
User's recommendation: Yes 100%
Atlanta, Georgia
Change in slide bar mounting for replacement slide bar under warranty
Original replacement tooled incorrectly and new one reordered with no issues with installation, part quality, warranty and guarantee of the parts.
Outstanding in todays economic environment.
If you want quality parts, lifetime warranty and guarantee with a customer service team that is ready and available to assist you. Buy Delta faucets!!
User's recommendation: Use Delta faucets
Castro Valley, California
Button on pullout to change spray to stream
As there were 24 customers waiting in cue, I elected to have a call back which occurred in less then 5 minutes.[PERSON_NAME], your c.s. rep who called me back was courteous, professional, and the perfect answer to my problem.
Was faucet was covered by warranty, she arranged to have replacement part (pull-out sprayer) sent to me to replace broken part on same.In todays age when we encounter A1 robots, it was a treat to chat with [PERSON_NAME] from start to finish.
She deserves a promotion or possibly placed in a training role for colleagues. Thank you Delta Faucet
[PERSON_NAME] handle my request and remedies professionally and politely
Appreciate her customer service acumen
Thank you
User's recommendation: Count on Delta!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charleston, South Carolina
Delta contrasta touchless faucets
- - Faucets not working despite correct settings.
- - Soap dispenser on several sinks leaks from the base and requests troubleshooting or a parts list.
Good morning, we are having trouble non-stop with our faucets not working correctly even with the settings being correct. Also, the soap dispenser side on several of the sinks will not work or is leaking from the base.
Is it possible to have a rep walk me through problem-solving or possibly a parts list for the soap side of the faucet? Thank you.
- Nice features
- Looks great
- Parts are cheaply made
- Continuously breaking or randomly stops working
Preferred solution: i would like for our faucets to work correctly and stop working randomly. possibly a rep to help us troubleshoot along with a parts list for the broken soap dispenser side.
User's recommendation: i personally dont like the contrasta series touchless faucets for a high occupancy hotel such as the Renaissance Charleston sc. the faucets are continuously giving issue and soap dispenser side is made cheaply and breaks. as for appearance they are beautiful and sleek looking.
Propertyrecord.com SCAM
- - Refund of $18.95 processed Apr 25, 2017 but not received.
- - Agent asked to confirm address to mail refund.
- - Donna questioned legitimacy.
Hello Donna, I can assure you I'm a real person and certainly understand your frustration. We have already processed the refund for this account for $18.95 back on Apr 25, 2017 but unfortunately you have not received it.
We appreciate your business as a respected customer and ensuring your satisfaction is very important to us. Would you please confirm your current address so that a refund check may be mailed to you? Best Regards, Andy_ Customer Service Representative (e) andy@***.com -----Original Message----- From: "Donna Cummings" Sent: Monday, May 15, 2017 5:41am To: "Andy Wright" Cc: "Donna Cummings" Subject: RE: Cancel My Account Really beginning to think this is a scam. I will report as this has been way to long and don’t even know if I am working with a real person or just an email address.
Donna Cummings Dlc4@***.com Delta Faucet Company 317-574-**** From: Donna Cummings Sent: Friday, May 05, 2017 12:49 PM To: Andy Wright Cc: Donna Cummings Subject: RE: Cancel My Account Andy, As follows: Donna Cummings 242 N 19 Ave Beech Grove, In 46107 Thank you Donna Cummings From: Andy Wright [mailto:andy@***.com] Sent: Friday, May 05, 2017 12:47 PM To: Donna Cummings Subject: RE: Cancel My Account Hello, Sorry for the inconvenience and delay in receiving your refund. Would you please confirm your current address so that a refund check may be mailed to you? Please feel free to contact me with any further inquiries or assistance needed. Best Regards, Andy Wright* Customer Service Representative (e) andy@***.com -----Original Message----- From: "Donna Cummings" Sent: Friday, May 5, 2017 9:43am To: "Andy Wright" Cc: "Donna Cummings" Subject: RE: Cancel My Account Hello Andy, To date there has been no refund to my account and we are well over the 3-5 days.
Please advise. From: Andy Wright [mailto:andy@***.com] Sent: Tuesday, April 25, 2017 6:22 AM To: Donna Cummings Subject: RE: Cancel My Account Hello, You have been refunded the amount of $18.95, confirmation number: 159****. Depending on your financial institution it can take up to 3-5 days to appear back on your credit card statement. Please feel free to contact me with any further inquiries or assistance needed.
We sincerely apologize for the inconvenience and we hope to never run into another issue like this again. Best Regards, Andy! Customer Service Representative (e) andy@***.com -----Original Message----- From: "Donna Cummings" Sent: Tuesday, April 25, 2017 3:02am To: "Andy Wright" Cc: "Donna Cummings" Subject: RE: Cancel My Account Good morning, Thank you for cancelling my ‘package’, however I have been watching for the credit to my account. Do you know how long this will take?
Thank you in advance for any assistance you can provide on this credit. Donna Cummings Dlc4@***.com Delta Faucet Company 317-574-**** From: Andy Wright [mailto:andy@***.com] Sent: Wednesday, April 12, 2017 6:11 AM To: Donna Cummings Subject: RE: Cancel My Account Hello, We apologize for the confusion. Our records show that you enrolled up for the volume discount package. This package carries a payment plan of 12 instalments for $18.95.
This entitles you to 25 reports per month. This is a one year savings of $73. I am sorry that you have decided to close your account. I have closed your account and removed the remaining charges of $18.95.
You have been credited all subsequent charges of $18.95 effective today, these remaining charge(s) have been voided. Your confirmation number is: 159****. Please feel free to contact me with any further inquiries or assistance needed. Best Regards, Andy!
Customer Service Representative (e) andy@***.com -----Original Message----- From: "Donna Cummings" Sent: Wednesday, April 12, 2017 3:05am To: "andy@***.com" Cc: "Donna Cummings" Subject: Cancel My Account Good morning, I only wanted to check on my family’s home and didn’t realize that another $18+ would also be taken from my account. Please tell me how to cancel.
Thank you in advance. Donna Cummings Dlc4@***.com Delta Faucet Company 317-574-**** ________________________________________
Preferred solution: Full refund
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Thank You,
We are more than happy to issue a refund to any customers who are not happy with the reports we offer. You can always request a refund by emailing manager@propertyrecord.com or calling us at toll-free at 1-888-869-7539
Best Regards,
Karmen J.